Foreword. Preface. Introduction. Part 1: Behind the Scenes. Chapter 1: Security′s Weakest Link. Part 2: The Art of the Attacker. Chapter 2: When Innocuous Information Isn′t. Chapter 3: The Direct Attack: Just Asking for It. Chapter 4: Building Trust. Chapter 5: "Let Me Help You". Chapter 6: "Can You Help Me?". Chapter 7: Phony Sites and Dangerous Attachments. Chapter 8: Using Sympathy, Guilt, and Intimidation. Chapter 9: The Reverse Sting. Part 3: Intruder Alert. Chapter 10: Entering the Premises. Chapter 11: Combining Technology and Social Engineering. Chapter 12: Attacks on the Entry–Level Employee. Chapter 13: Clever Cons. Chapter 14: Industrial Espionage. Part 4: Raising the Bar. Chapter 15: Information Security Awareness and Training. Chapter 16: Recommended Corporate Information Security Policies. Security at a Glance. Sources. Acknowledgments. Index.