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The HR Answer Book: An Indispensable Guide for Managers and Human Resources Professionals [Hardcover]

Shawn Smith , Rebecca Mazin
2.7 out of 5 stars  See all reviews (3 customer reviews)

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The HR Answer Book: An Indispensable Guide for Managers and Human Resources Professionals The HR Answer Book: An Indispensable Guide for Managers and Human Resources Professionals 2.7 out of 5 stars (3)
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Book Description

1 April 2004

"The HR Answer Book addresses 200 questions that every employer needs to deal with, from recruiting and hiring to discipline and termination, compensation and benefits to training and employee relations. Accessible and concise, this on-the-job companion offers expert guidance on all types of ""people"" issues, enabling managers and human resources professionals to:

* Save time, money, and trouble

* Increase employee productivity, satisfaction, and retention

* Attract and hire the best candidates while avoiding the inferior ones*

* Handle tough issues like sexual harassment, Internet and e-mail usage, performance problems, and more -- fairly, sensitively, and legally.

The HR Answer Book is an easy-to-use problem solver that can be read cover-to-cover or as a quick reference in specific situations. An appendix of tools, templates, and lists of additional resources completes this excellent and valuable guide."

Product details

  • Hardcover: 256 pages
  • Publisher: Amacom; 1 edition (1 April 2004)
  • Language: English
  • ISBN-10: 0814472230
  • ISBN-13: 978-0814472231
  • Product Dimensions: 23.6 x 15.8 x 2.4 cm
  • Average Customer Review: 2.7 out of 5 stars  See all reviews (3 customer reviews)
  • Amazon Bestsellers Rank: 795,314 in Books (See Top 100 in Books)
  • See Complete Table of Contents

More About the Authors

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Product Description


Training magazine: "A handy guide to the various facets of Human Resources administration."

About the Author

Shawn Smith (Harrison, NY) is an attorney, former corporate executive, and the founder of Next Level Consulting, LLC. Her articles have appeared in numerous legal and business publications. Rebecca Mazin (Larchmont, NY) is cofounder of Recruit Right, an HR consulting firm, and has held key positions at organizations including Hyatt Hotels, Owens Corning, and the National Labor Relations Board.

Inside This Book (Learn More)
First Sentence
Hiring is a basic need for any employer that has at least one employee who is not a partner or family member. Read the first page
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Front Cover | Copyright | Table of Contents | Excerpt | Index | Back Cover
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Customer Reviews

2.7 out of 5 stars
2.7 out of 5 stars
Most Helpful Customer Reviews
4 of 4 people found the following review helpful
1.0 out of 5 stars Heavy focus on US HR law 23 Feb 2012
Format:Hardcover|Verified Purchase
This book has a very strong focus on US employment law - so for anyone with a business outside the US half this book is completely useless. It really shouldn't be on sale on Amazon UK.
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1 of 1 people found the following review helpful
This in excellent primer on all things HR for HR professionals as well as managers. The 10 chapters covers all the major areas of HR including selection; policies; performance management; training & development; employees relations; as well as compensation and benefits.

The chapters are Witten in a Q & A format: common questions relating to the chapter's topic are answered in a fairly straight-forward manner and with enough details. Most concepts are explained succinctly and clearly without boring the reader. I especially liked the fact that the questions deal with both conceptual and practical elements of each topic. For example, in the chapter on HR policies, one of the questions is "should our company have an employee handbook?" and the answer explains both the legal and practical need for the handbook. Another question focuses on the "stylistic considerations in writing the manual."

The only complaint I had with the book is in the depth of the material covered. In targeting both HR professionals and managers, the authors may have had, by necessity, to "tune-down" some of the content and therefore, as an HR professional this was a little too basic for me to be as useful as it could've been.
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2 of 5 people found the following review helpful
The training methods illustrated in this book are formulated for the general human resource no matter what their age. These methods are highly motivational and safe for new recruits as well as older employees of any age. The techniques utilised provide a safe, humane method of teaching your employee basic obedience. Never consider your employee/human resource too young or too old to learn these exercises.
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Amazon.com: 4.3 out of 5 stars  34 reviews
24 of 24 people found the following review helpful
5.0 out of 5 stars Surprised at how much I learned 31 Aug 2004
By James M. Kline - Published on Amazon.com
It has been a few years since I felt the need to peruse any resource material for helping me find the right people. In a previous career I had hired and managed between 80 and 100 people at a time. But I thought I might want to brush up on what changes have transpired over the last 15 years and I couldn't believe what I learned from this book. I picked it at random from the endless supply of other choices and I was very glad I did. These two writers hit upon everything that I thought I knew and opened my eyes to the changes that I was not aware of. To be honest, I wasn't planning on reading the entire book but thought I would hit upon the "highlights." I actually thought I knew enough to skim it but little did I realize, I knew very little. And even though I don't run a large office like I used to, I found the book to be an easy read and will keep it on the shelf as a resource guide. I tend to bend the pages of my books for the passages that I know I will refer to in the future and this book looks like I have had it for years with the bent corners. I don't think I will find it necessary to look beyond this guide in the future. My hats off to these two writers who very much know their subject and will be "indispensible" to me.
30 of 31 people found the following review helpful
4.0 out of 5 stars HR reference guide "par excellence" 31 Aug 2004
By James M. OShea - Published on Amazon.com
Finally, a "how do I handle" guide written for any manager seeking instant direction & expertise. The question format is ideal, facilitating speedy navigation, the flow within each subject area transports the reader logically through the process and the advice is right on target. The "lessons learned" boxes throughout the book serve to add useful reference points on how others have dealt with the issue at hand. The Resource Guide, Tools & Templates and the Index collectively represent invaluable tools, especially for small-company management who may not have in-house HR assistance. Overall, an impressive achievement for a book which follows through with practical, accurate answers and solutions.
13 of 13 people found the following review helpful
5.0 out of 5 stars Fantastic Real World Reference Book 11 July 2004
By Ira Berman - Published on Amazon.com
This book is a terrific guide through pretty much every HR issue you will come across. The writing is straightforward, it's well organized, and it explains complicated subjects in a way everyone can understand. Most importantly, it gives useful, practical tips and suggestions. It's a must-read for entry-level HR professionals and anyone who manages employees, and it's also a great reference for more experienced HR professionals. It will be especially useful to those in small companies who don't always have immediate access to subject matter experts in every area of HR. I strongly recommend it.
12 of 12 people found the following review helpful
5.0 out of 5 stars An Essential Desktop Reference 15 Mar 2006
By M. Baumann - Published on Amazon.com
MBaumann, Cosmetics Executive, March 14, 2006,

An Essential Desktop Reference

A smart,informative, entertaining guide to a serious subject...filled with FAQs that you sometimes didn't even know you needed to ask! Quickly became an everyday reference that I turn to again and again. Set up in an extremely reader-friendly fashion (perfect for those of us who don't have a lot of patience or time to spend looking things up) that makes sense of the language of HR. Once I read it, I bought it for all the managers in my team and recommend it to everyone who has ever encountered an uncomfortable HR situation (or hopes to avoid one!)
12 of 13 people found the following review helpful
5.0 out of 5 stars Finally, a good HR resource 1 Jun 2004
By DB - Published on Amazon.com
What a great tool for a small business person to use in regard to day-to-day HR issues. I've found it to be practical and real-world without all the legal jargon. We're using it as a reference book for our supervisory training class. Lots of insight for the HR generalist as well.
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