A couple of years ago, we used this book as the theme for our nation-wide HR. It was very well received. Adrian Gostick and Chester Elton have given timely advice on how a great leader can unleash human potential.
As our economy continues to spiral downward (with no clear end in sight) the lessons delivered are (and will be becoming) more critical to not only our success but very survival. The book gives great tips on ways of providing solutions for the managers by offering answers for improving employee commitment by building an employee acknowledgment culture into our organizations.
I wrote about this topic in Wingtips with Spurs. However, I just devoted a single chapter to this important issue. The authors have provided a plethora of illustrations regarding: * Choosing the right reward for each employee, * The timing of the reward to motivate performance, * Effectively presenting rewards, * When to give praise in private and when to make it a public celebration, * Motivating employees to work harder and work smarter with the company's goals in mind.
The book is laid out in a very easy to read format with natural progression through the reward process. I also appreciated that while taking the subject seriously, the authors never take themselves seriously.
This small book would be a good ROI for supervisors and managers.
I hope you find this review helpful.
Michael L. Gooch, SPHR