I bought this book last week and I am very happy with it. I'm doing the OCR level 2 certificate in Text production and this book will help me a lot as the tutor just leaves us to get on with the sample exercises which isn't very helpful if you haven't done this type of course before.
This book has loads of examples of letters, memo's, reports and file-notes. It also covers audio transcription which is something that is definately needed if you have decided to do this as part of your modules. The files are available from the website and you can download them onto your pc which is really handy if you want to practice audio at home.
It goes through the learning out-comes and gives the basics on abbreviations, marking criteria and assessment criteria. The annoying thing is there are two parts to this book. Book 2 of 2 contains medical word processing, medical audio-transcription and legal audio-transcription. This book probably won't be released until next year. It would have been great to have it all in the same book!!
Overall its a great book and I definately recommend it!!