It takes more than a high Intelligence Quotient (IQ) to be successful. A high Emotional Intelligence Quotient (EQ) is now recognized to be equally important. Emotional intelligence is a group of interconnected core skills: self-awareness, self-regulation, motivation, empathy and social skills. It is for that reason that many employers recognize the importance of emotional intelligence, and increasingly recruiters seek evidence of it during the selection process through an EQ test. Emotional intelligence has also become a regular item on management development/training programmes. This volume is designed to provide readers with an understanding of emotional intelligence, together with tools for testing their own emotional competence and guidance on improving their performance. It should be useful to anyone who faces an assessment of their EQ or those who want to maximize their effectiveness and improve their chances of career success.
Robert Wood has been a researcher, an academic and a business psychologist. Whatever he has written he has enjoyed doing, perhaps especially the three novels comprising the Moving Deckchairs trilogy. Mackem Mayhem is an autobiography about growing up in the North East and incidentally about a stint in Jamaica. In the late Sixties and early Seventies he attended the University of Chicago, living in an apartment just down the road from where Barack Obama would grow up. Taking off in the summer was imperative but with Illinois plates marked 'Land of Lincoln' was it a good idea to take a trip down south to places like Chattanooga? Imagine the reception. Then there were the 'dry' one-horse towns where the one horse left last night and where prohibition hadn't ended, never mind the Civil War. But he and his family survived and having written the technical stuff (his first book appeared when he was 27) and his memoir and his novels and his short stories he now writes walking books.