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Tell the Truth [Hardcover]

Jonathan Baskin , Sue Unerman
5.0 out of 5 stars  See all reviews (3 customer reviews)
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Book Description

19 April 2012 1936661462 978-1936661466 1
Truth is a powerful marketing tool--and really the only way to promote a message and brand effectively.
Truth in advertising has long been something to ignore, or at least downplay. The role of advertising has been to position and manipulate brands to convince consumers that they're imbued with qualities they don't necessarily possess, or presume to tell them which ones matter. It worked when the brand's voice was the only voice, but with the rise of social media that era is over.
Marketers have focused their messages on entertainment, creating funny or engaging campaigns that win awards but don't always sell products. Consumers determine what's true, and smart companies have realized that every communications medium can and will be used to contribute to those conclusions.
In "Tell the Truth, " Jonathan Baskin and Sue Unerman look at the content and context of marketing communications. They provide the research of hundreds of companies and in-depth case studies on more than 50 global brands to show us that truthful brands deliver sales, profits, and sustainable relationships. Truth truly yields true competitive advantage.

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Product details

  • Hardcover: 256 pages
  • Publisher: BenBella Books; 1 edition (19 April 2012)
  • Language: English
  • ISBN-10: 1936661462
  • ISBN-13: 978-1936661466
  • Product Dimensions: 14.2 x 2.5 x 21.1 cm
  • Average Customer Review: 5.0 out of 5 stars  See all reviews (3 customer reviews)
  • Amazon Bestsellers Rank: 379,383 in Books (See Top 100 in Books)

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Review

"Truth is the only defensible competitive advantage. I'm not sure why this is controversial, but it's true." --Seth Godin, Author, We Are All Weird

"The true future of marketing will be about brands and their ability to have a direct relationship with their consumers. The trick, as so well explained in Tell The Truth, is that brands have to be honest ... brutally honest. Truth in advertising? Truth in marketing? It hasn't really happened, but now it can. Sue Unerman and Jonathan Salem Baskin offer this wonderful book as a first step in the right direction. It belongs on everyone's desk who touches a brand." --Mitch Joel, President of Twist Image and Author, Blogger, and Podcaster, Six Pixels of Separation

"Truth in advertising is no longer an oxymoron; it's an absolute necessity if a brand wishes to compete in today's increasingly transparent marketplace. Brands will be judged not based on what they say, but what they do; not the promises they make, but the ones they keep. This book is the first step toward your enlightenment." --Joseph Jaffe, Author, Flip the Funnel

"The authors re-examine the abiding value of authenticity; convince us that, in the Internet age, brand truth has become a marketing necessity; and offer practical guidance on how to achieve it." --Sir Martin Sorrell, CEO, WPP

"Tell the Truth is an essential guide to advertising in the modern world."
--Jonathan Dean, Online Culture Editor, The Sunday Times

About the Author

Sue Unerman is Chief Strategy Officer of MediaCom. Amid the changing media landscape, she delivers a strategic edge in communications and strategic planning for clients, thereby ensuring MediaCom UK is a step ahead of the competition. Equipped with a history degree from Oxford University, Unerman has experience in planning and buying media at Benton and Bowles, DMB+B, and Geers Gross. The UK-based Campaign magazine says that Unerman is "widely considered to be one of media's finest strategic brains, helping to turn MediaCom into a $1billion agency."

Jonathan Salem Baskin leads Baskin Associates, Inc., a marketing decisions consultancy. He writes the award-winning blog, Dim Bulb, a daily post about 2,000 years of social behavior do's and don'ts at Today in the Histories of Social Media, and is a regular columnist on CMO leadership for Advertising Age. Jonathan is a member of the advisory board of SocialMediaToday.com, and a Senior Fellow Emeritus at the Smithsonian's National Museum of American History.


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2 of 2 people found the following review helpful
5.0 out of 5 stars Don't be afraid to tell the truth 17 Jun 2012
Format:Hardcover
`Tell the Truth' proposes that in this age where consumers can directly access and influence information and opinions about a product or service, the `truth', or certainly the public perception of it, will out. However, rather than be fearful of exposure, the book provides a number of practical strategies that enable the modern business to exploit this as an opportunity to forge a `truthful' relationship with the consumer or client. Numerous examples are cited to support the authors' research and ideas, such as the John Lewis store chain whose respectful attitude towards their workers as partners rather than just employees so successfully underpins their straightforward attitude to their customers. This clarity (or truth) is sometimes overshadowed by superficially more sophisticated, amusing or `clever' branding, but ultimately superficial branding proves less sustainable than honesty.
There is enough substance in the book for the professional intent on establishing the best way forward for their business; `Tell the Truth' issues checklists and instructions for engaging with customers or clients. However, it is also an enjoyable read in its own right for the interested non-specialist, like me. There are enough anecdotes and everyday examples to keep the pages turning, and most important of all, it makes you think.
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2 of 2 people found the following review helpful
5.0 out of 5 stars tell the truth 5 May 2012
By yersh
Format:Hardcover
Many years ago a member of Parliament was on the board of a company I worked for.
I asked him a question about whether something was true or not.
His response was "it depends on what you mean by truth".
This answer floored me and I was lost for a response so the conversation moved on with someone else.
Now in the same situation I would immediately say " read this book".
It provides not only a clear definition, through example, but tells us why truth is good and profitable.
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1 of 1 people found the following review helpful
5.0 out of 5 stars Worth a read 1 Sep 2012
Format:Hardcover
An inspirational back to basics guide on how to create or change a brand to one people will trust

Worth a read
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