A well-structured collection of empirical research-based articles which provide useful background reading for any academic or advanced student. A variety of mostly European sources make it more relevant and applicable than most US based journal articles and books. Not really suitable for "dissection" or for students below Honours level, as much of the theory is not self contained, and requires considerable academic underpinning. I have found it indispensable, however, for my teaching of ICT-enabled organisational innovations to third and fourth Business Information Management undergraduates.