- Paperback: 346 pages
- Publisher: McGraw-Hill Professional (1 Jun 2002)
- Language English
- ISBN-10: 0071386203
- ISBN-13: 978-0071386203
- Product Dimensions: 23 x 15 x 2.4 cm
- Amazon Bestsellers Rank: 817,949 in Books (See Top 100 in Books)
- See Complete Table of Contents
Telecom Management Crash Course
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More About the Author
Product Description
Review
"Lou Pizzarello; A wealth of information about the Internet technological evolution packed into a concise but in-depth pocket reference manual. Technical journals, typically crafted in the tense and verse of the technical scholar, may inadvertently and unfortunately isolate the reader of business acumen. Mr. Louis has expertly combined cogent and salient information that clearly addresses the needs of the reader from either discipline. The conversational style holds the readers interest while delivering considerable technical content. Highly recommend this book to anyone attempting to enter into the new Internet Business world. Online reviews of M-Commerce Crash Course
Product Description
The period of effortless, double-digit growth and skyrocketing capitalization for telecom carriers is over! The long-term telecommunications market potential is still enormous, but getting there now requires a sharp business and technology savvy. In this resource, P.J. Louis shows telecom service providers how to efficiently manage their technology advantages and back-end operations to survive in this challenging economic climate.
* Basics of billing: staying alive
* Short, smart biz and tech strategies for tough times in telecom
* Using CRM (Customer Relationship Management) to drive business
* How to manage regulatory uncertainty
* How globalization affects every carrier
Inside This Book
(Learn More)
First Sentence
There are a number of company types in the telecommunications space, including: Makers of hardware Read the first page
Front Cover | Copyright | Table of Contents | Excerpt | Index | Back Cover
There are a number of company types in the telecommunications space, including: Makers of hardware Read the first page
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Concordance
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Front Cover | Copyright | Table of Contents | Excerpt | Index | Back Cover
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Most Helpful Customer Reviews on Amazon.com (beta)
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5 reviews
2 of 3 people found the following review helpful
Not Bad
11 Sep 2004
Format:Paperback
The author referenced the information as advertised but not as completely as I would have liked. Worth the look.
2 of 3 people found the following review helpful
Timely & on target
29 Jun 2002
Format:Paperback
Mr. Louis has provided a "must have" resource for survival of telecoms. While HRA departments have become somewhat of a profit center with downsizing, the Telecom Management Course book offers an insight that may allow the slowdown of both the cause and effect. Focusing on the TEAM aspect and fundamentals of all Telecom sectors helps one to understand the interaction required to maintain profitability in any environment.
Mr. Louis is on target with topic and timely once again.
Mr. Louis is on target with topic and timely once again.
3 of 5 people found the following review helpful
Insight from a trusted advisor
29 July 2002
Format:Paperback
Mr. Louis' "tell it like it is" insight into the art of selling products and services in a tumultuous environment is refreshing. He provides succinct advice based on real experiences, in the good times as well as the bad times. I consider this book an essential tool for anyone thinking about entering or surviving in the Telecom arena.
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