As a newbie tech writer, I picked up this book with interest. This book was much more practical than other industry books on theory. All of the information is applicable to everyday situations as both a writer and editor. I am wholeheartedly recommending this book to my colleagues, and to anyone who would appreciate an insider's view of the technical documentation process. This is probably the most helpful book I have read on the process, textbooks and style guides included. After the author's challenge to readers to find and report any errors, I turned a skeptical (and trained) eye to each sentence...and found no errors. I hope that there are similar books on the market. A must have for every tech writer's book collection (and we know we all hoard great TW books!). The author lends real-world experience on almost every page and shows that she knows her field well. Personally, I found this book a great relief from the theoretical texts on TW that I have been reading for the past year.