- Paperback: 154 pages
- Publisher: iUniverse (1 Jan 2001)
- Language English
- ISBN-10: 0595236898
- ISBN-13: 978-0595236893
- Product Dimensions: 23.2 x 15.1 x 1 cm
- Amazon Bestsellers Rank: 621,232 in Books (See Top 100 in Books)
Techmares: The World's Dumbest Computer Users
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Product Description
Product Description
"Do I have to be online to download a file?""It just comes up with a message and says click OK...now what?""Is that the letter zero or the number zero?"Tech Support will never be the same after you meet the world's dumbest computer users. They crawl out from the far corners of the Earth to destroy intelligence as we know it. Proceed with caution.
About the Author
Timothy D. McLendon serves as a Level 2 computer technician in a major call center environment. He has witnessed the absolute stupidity of thousands of consumers. He is Comptia A+ and Network+ certified.
Inside This Book
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Customer Reviews
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Most Helpful Customer Reviews on Amazon.com (beta)
Amazon.com:
7 reviews
1 of 1 people found the following review helpful
Great tech book
16 Aug 2005
Format:Paperback
I worked with Tim at what is now Client Logic/Service Zone, Lake City, Florida and know the stories that come from tech support. This was a great book I did see a few of my calls in there as well so that made it real funny to me. Once again Great Book must have for all end users to know what they sound like.
Mike V
DCSE,MCSE,MCP
Mike V
DCSE,MCSE,MCP
1 of 1 people found the following review helpful
many thumbs up on this book...
1 Dec 2002
Format:Paperback
I've read this book 2 times in the past week it hit the shelf. I once worked with the author and this guy isn't joking about anything in this book. If you're a tech rep, phone rep or otherwise, this book is for you. If you're not a tech, get it anyway so you're not written about in the next book! The people that actually own these systems should've never passed the 3rd grade let alone drive a car or be trusted with our children. This book tells you alot of problems that we have to sit through everyday and keep a big smile and say 'you're right, sir' you didn't need that cable in there that was red, red ones are extra parts. I dont know, every tech on the phone or somewhere else could write a book but not this creative and explixive. Give many thumbs up on this book - hell, it should be a novel to the people in it.
2 of 3 people found the following review helpful
I think i'm the tech in some of these lol
30 Mar 2003
Format:Paperback
Tim was a level 2 tech where I work. Some of these stories are straight from there. This book should be shipped with every computer with a disclaimer that reads:Unless you can honestly say that you will not be a canidate for the sequel of this book and are not under the effects of alcohol or medication and none of the walls are padded in the room you're in do not call technical support you will be transferred to the id10t (pronounced- eye dee ten tee) queue. :P
This book is hilariously funny! I can't wait for the sequel! (there will be a sequel right tim?) James
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