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Teach Yourself Visually Salesforce.Com (Teach Yourself VISUALLY (Tech)) Paperback – 21 Jun 2013


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Product details

  • Paperback: 352 pages
  • Publisher: John Wiley & Sons; 1 edition (21 Jun. 2013)
  • Language: English
  • ISBN-10: 1118551591
  • ISBN-13: 978-1118551592
  • Product Dimensions: 18.8 x 2.1 x 23.4 cm
  • Average Customer Review: 4.0 out of 5 stars  See all reviews (2 customer reviews)
  • Amazon Bestsellers Rank: 237,577 in Books (See Top 100 in Books)
  • See Complete Table of Contents

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Product Description

From the Back Cover

Are you a visual learner? Do you prefer instructions that show you how to do something and skip the long–winded explanations? If so, then this book is for you. Open it up and you′ll find clear, step–by–step screen shots that show you how to tackle more than 130 Salesforce.com tasks. Each task–based spread covers a single technique, sure to help you get up and running on Salesforce.com in no time.

You′ll learn to:

  • Customize the home page
  • Use the sales and service clouds
  • Create different types of reports
  • Enable collaboration features
  • Manage security and data integrity

Designed for visual learners

  • Two–page lessons break big topics into bite–sized modules
  • Succinct explanations walk you through step by step
  • Full–color screen shots demonstrate each task
  • Helpful sidebars offer practical tips and tricks

Inside This Book (Learn More)
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Front Cover | Copyright | Table of Contents | Excerpt | Index | Back Cover
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Most Helpful Customer Reviews

Format: Kindle Edition Verified Purchase
This is a good run book for all Systems Admins and is great for refreshing your memory. What it lacks though are work book examples that you can run through to get familiar with a bit of functionality. If you are currently at work, you can easily apply these steps because you will have real life scenarios but if you are doing some home study with a basic developer org you will need to use your imagination to be able to execute some of these steps. Overall this is a great run book but most certainly not an exercise work book
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By peebee on 6 Aug. 2014
Format: Paperback Verified Purchase
Superb book about getting the best from Salesforce, met all my expectations!
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Most Helpful Customer Reviews on Amazon.com (beta)

Amazon.com: 48 reviews
16 of 16 people found the following review helpful
Got Salesforce certified with the help of this book 9 July 2013
By Adam A. - Published on Amazon.com
Format: Paperback
I had been using Salesforce.com at a previous job, and latter got a job at a consulting company under the provision that I got certified as and admin, developer and consultant in less than 3 months.

I tried reading a lot of books, but most of them were very hard to follow. This book had pictures, and it made it much easier to go thru each section of the learning.

I ended up getting all 3 certifications, but I only recommend this book for Admin and Developer Certs....or for the person that just wants to learn the software better. Unfortunately the consulting test is geared for 100% experience, and I don't believe it's something you read out of a book (none that I've found).

Read this book over and over, and you'll be surprised how fast you become an expert.
9 of 9 people found the following review helpful
Great for Salesforce.com Power Users 27 Dec. 2013
By A Customer - Published on Amazon.com
Format: Paperback Vine Customer Review of Free Product ( What's this? )
I've used Act for over 10 years, in probably 5 different upgrades. I believe that I've reached the limits of Act as a platform (and have concerns over long-term viability of the product), so I am investigating Salesforce.com.

Teach Yourself Visually Salesforce.com has been a good text for me to help evaluate the viability of transitioning from Act to Salesforce, and I have been able to pick up the software very quickly as a result of reviewing the book.

It covers more than enough for a typical user (but it is not overkill).

Pros:
-One of the few books on Salesforce.com out there, and thus one of the few alternatives to (expensive) tutoring
-Well written, very visual in approach
-Easy to follow along and teach yourself

Cons:
-Little on data migration from other platforms

Overall, a good book for anyone new to Salesforce.com or looking to increase their skill set.
12 of 14 people found the following review helpful
Hits the sweet spot 6 Jan. 2014
By The Bee Bee - Published on Amazon.com
Format: Paperback Vine Customer Review of Free Product ( What's this? )
A few years back, I worked on a major implementation of Salesforce.com for a large company, and there were two kinds of users we needed to train--the people who were setting up and maintaining the system (IT staff) and the end users (the sales team). Depending on the person's role, the training needs could be as different as night and day, and this presented us with some significant challenges in terms of customizing training to meet the needs of all these people. Salesforce.com provided some good training material, but it was not packaged in an easy-to-digest form. We also had a few copies of "Salesforce.com for Dummies" which was laughably outdated and poorly executed. We eventually created our own training materials, which was a time-consuming and expensive process. Interestingly, what we created was very close to the new "Teach Yourself Visually Salesforce.com" book, which addresses the training needs of both types of users quite efficiently and effectively. Topics are covered in enough depth to ensure competence without overwhelming the user/admin. The design is clean and clear, and the writing is spare and to the point. While no current Salesforce.com book or training guide will provide 100% coverage of all topics, I'd have to say that "Teach Yourself Visually Salesforce.com" is the best of the lot and will provide good baseline training for new to intermediate users.
5 of 5 people found the following review helpful
See it and believe it 9 July 2013
By mwich - Published on Amazon.com
Format: Paperback
Although nothing can replace the professional implementation and configuration of a CRM such as Salesforce.com, Teach Yourself VISUALLY Salesforce.com provides a user-friendly approach to learning the basics of Salesforce.com administration for the do-it-yourself side of each of us.

Instructions are kept short and concise, and you do not get buried under walls of text using terms you need to look up in a dictionary to understand what you are doing. Inline images assist the process by visually showing you where to go and what to do to achieve your desired result.

In short, this book will lay a foundation for anyone wishing to get started on Salesforce.com administration and open the door to future success in the cloud crm realm with Salesforce.com.
3 of 3 people found the following review helpful
Get it to teach yourself Salesforce.com! 2 Jan. 2014
By tabby - Published on Amazon.com
Format: Paperback Vine Customer Review of Free Product ( What's this? )
This book is a very useful reference for Salesforce.com user. The book is well organized with different colored tabs for different sections or chapters such as : -

1. Introducing Salesforce.com
2.Using the Sales Cloud
3.Using the Service Cloud
4.Using the AppExchange
5. Configuring Reports and Dashboards
6. Collaborating
7. Configuring Security
8. Managing Data
9. Configuring Workflow

with each individual chapters clearly explaining the steps and highlighting important information needed for input into the system.

Colors, Icons, Notes and formatting of the book is really clean and clear with tips right at the bottom of the book. Get it to teach yourself Salesforce.com!
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