I received the Teac Cd player just before Christmas but unfortunately it didn't work. It was unable to read any Cd's I put in and just rejected them. In the past I've had 'mixed ' experiences when trying to return mail order items, but on this occasion Gajdazzle who I bought it from provided excellent service in picking up the faulty item and delivering a new one very promptly in what was a very busy time of the year. With the new item - so far so good. So five stars for Gajdazzle and two for Teac which i've averaged out at three