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I found this book interesting; I've tried many of the techniques and found that they work very well.
Unfortunately, the author has little genuine warmth, empathy or interest in other people.
One example (not untypical). The authors 'good friend' had started a business and Leil (the author) introduced her to an important - powerful - contact. The author's friend 'messed up' when she contacted the 'important person' - she didn't have a pen and asked him to wait a few minutes whilst she got one. The author's reaction 'that's the last time I'll introduce her to anyone'. Jeez - I'm glad she's not my 'good friend'.
I thoroughly recommend it to anybody who wants to communicate more effectively i.e. get what they want out of other people - respect, friendship, business, a job, etc.
However don't let it turn you into a self-centered, manipulative, jerk.
Remember that communications techniques can help in one off relationships (e.g. a job interview, sales call), can help lubricate new relationships (a first date), and increase your social standing (working a party, or social engagement).
They can't help in long-term relationships (when a date becomes your girl/guy, on the job, parenting, etc.) For that you need to invest in your character.
Happy reading
Afam Edozie



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