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Taking Control of It Costs: A Business Managers Guide Paperback – 6 Jan 2000

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Product details

  • Paperback: 226 pages
  • Publisher: Addison Wesley; 1 edition (6 Jan. 2000)
  • Language: English
  • ISBN-10: 0273649434
  • ISBN-13: 978-0273649434
  • Product Dimensions: 23.4 x 19 x 1.3 cm
  • Average Customer Review: 4.8 out of 5 stars  See all reviews (5 customer reviews)
  • Amazon Bestsellers Rank: 2,152,273 in Books (See Top 100 in Books)
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Review

"In most businesses in which I have been involved throughout my auditing career there has been a certain mysticism attached to IT. Even in this modern age there are many managers who continue to regard a computer as a magic black box. Where they have learnt how to switch a pc on, there are not many who hand on heart understand the technology. Nor should they be expected to. And yet not many of these same managers would dream of entering into a major capital project without a full cashflow analysis or establishing a project management programme. The IT department in any business is a key part of the undertaking. But it can easily become a bottomless pit. Instead of adding value to the business it can fast become a runaway cost. Taking Control of IT Costs is an excellent model for the layman to get to grips with the pitfalls. "

Colin Harris CA (SA), Director of Internal Audit & Business Continuity, St. John Ambulance, London

From the Back Cover

"How often have you heard of an IT project that went over budget or over time...There are lots of books about why this is so. This is the first book to show managers on the ground what to do about these problems."

Have you been wasting money on IT? Did your company spend too much on Y2K? Is your business about to be 'Amazoned' because you are spending too much on IT? (typically just adding layers of bureaucracy and barriers to doing business) Are there any areas of IT under-investment in your business?

While managers worry that they are being hoodwinked into spending too much on IT, they may also be penalizing key areas of IT investment. Are you certain that your organization hasn't spent too much on Y2K and not enough for competing on the Internet? What is your organization doing right now about Internet-enabled smart procurement?

A practical guide to understanding and managing IT costs and increasing IT efficiency - getting better value from your IT budget. This book demonstrates how to achieve this and thus reduce IT costs while improving business performance.

Any manager will be able to use this book to get at least 20% better value from their IT spend

A quarter of all money/investment on IT is wasted

Customer Reviews

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Most Helpful Customer Reviews

3 of 3 people found the following review helpful By A Customer on 18 Jan. 2000
Format: Paperback
This is a practical book. We tried several of the ideas in this book, and most of them worked for us. The ranked menu was particularly good and helped us solve a major problem in managing our IT resources. Generally, the book is well written, easy to follow, and easy for both business managers and IT professionals to use. It is not superficial in its treatment of the causes of IT cost and the business needs, but it is practical. It really helped me to get more our of our IT spend and our IT people, without upsetting anyone and without cacelling important projects.
I will be testing our management consultants on some of these ideas when they next call, as I am beginning to suspect that they have known about some of the techniques in this book for a while but have refrained from telling us in case it reduced their work.
A valuable book, and one that has helped my career already. I wish more management books were written this way. He even makes IT interesting and amusing.
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3 of 3 people found the following review helpful By A Customer on 14 Mar. 2000
Format: Paperback
Everyone knows that lawyers, investment bankers and management consultants are widely perceived as the biggest and most unscrupulous fruitless drain on the corporate purse. This book puts the IT department where it belongs, as the biggest unaccountable source of unmanageable cost, and IT managers everywhere will quake in fear as they see their wings clipped by the redoubtable Mr Nokes' common-sense strictures for control of the incomprehensible array of incompatible systems generally advocated by IT people.
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1 of 1 people found the following review helpful By A Customer on 18 Jan. 2000
Format: Paperback
I was interested to see this book. Sebastian worked with me last year in London, and at first I thought he was making things up because what he told me about what our IT department was up to was so different from what the IT department claimed and reported that they were doing. But he was right, and ended up saving my department US$ 10m in costs, and he also left us with more reliable IT than we'd ever had. Our IT department admitted that they had got into the habit of hiding a few things from us until Sebastian came along with the techniques he sets out in this book.
The IT healthcheck is especially useful. When Sebastian ran this tool in our organization it very quickly identified a few significant problems that no body had seemed to have recognized. It also showed us what to do about them. For instance, IT projects were being set up and were incurring costs without any controls. Basic stuff, but apparently widespread. And our helpdesk never seemed to be able to help much - telling my staff to try turning the machine on and off isn't really what we were paying a helpdesk for. The techniques in this book enabled us to get much better value and even some sensible answers out of our help desk.
The chapter on IT strategy is also familiar to me. Most IT strategies appear to be the fantatsically spendthrift and demented rantings of someone who never quite fitted into the real world. I even once saw an It strategy that proposed not letting any of our revenue earning staff have a floppy disk drive on the grounds that they could not be trusted with them. Nonsense! But there's none of that pie-in-the-skie stuff in this book.
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3 of 3 people found the following review helpful By A Customer on 3 May 2000
Format: Paperback
I've just read a couple of chapters of this book - fantastic. At last I am getting to understand what we are spending on IT. It's saved us several thousand already after only a week and we are going to save more. Highly recommended - read the third chapter to learn the secrets of your IT organization.
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2 of 2 people found the following review helpful By A Customer on 20 Jun. 2002
Format: Paperback
Taking Control not only acknowledges the problems of IT costs, but provides
easy to understand solutions which are simple to implement. My company has
managed to save money and time by adopting many of Mr Nokes suggestions, and
this had a direct effect on our IT budget. I thoroughly recommend this
book.
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