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Taking Charge of Organizational Conflict: A Guide to Managing Anger and Confrontation

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Taking Charge of Organizational Conflict: A Guide to Managing Anger and Confrontation (Paperback)

by David Cowan (Author)

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10 new from �7.43 3 used from �14.10

Product details

Paperback: 200 pages
Publisher: Personhood Press; 2nd Revised edition edition (1 Nov 2003)
Language English
ISBN-10: 1932181113
ISBN-13: 978-1932181111
Product Dimensions: 21.3 x 16.8 x 1.2 cm
Average Customer Review: No customer reviews yet. Be the first.
Amazon.co.uk Sales Rank: 1,136,084 in Books (See Bestsellers in Books)
Popular in these categories:
#81 in Books > Business, Finance & Law > Management > Management Skills > Stress Management
#84 in Books > Business, Finance & Law > Management > Human Resources > Conflict Resolution

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Product Description

Product Description
Exploring the role of conflict in organisations, this book helps managers, employees, and organisations come to grips with all types of conflict. Conflict is discussed as a likely result of human interaction, and the key purpose of this program is to assist people in effectively and productively managing and taking advantage of these inevitable conflict situations. A self-contained training curriculum around which an entire organisational conflict management program can be built, this book is designed for use as a guide to harnessing and taking advantage of the enormous energy associated with conflict, and is loaded with activities designed to reinforce and build on the understandings developed and to provide plenty of opportunity to practice what has been learned. Activities can be used to facilitate formal training with individuals, in work groups, or for personal use.

About the Author
David Cowan is the president of International Training and Development Associates. He lives in Wellington, Florida.

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