T. Scott Gross

Books by T. Scott Gross (See all books)



Positively Outrageous Service: How to Delight and Astound Your Customers and Win Them for Life
Positively Outrageous Service: How to Delight and Astound Your Customers and Win Them for Life
Paperback: £12.15
1 Sep 2004
4.0 out of 5 stars   (1)
When Customers Talk: Turn What They Tell You into Sales
When Customers Talk: Turn What They Tell You into Sales
1 Dec 2004
Outrageous!: Unforgettable Service...Guilt-free Selling
Outrageous!: Unforgettable Service...Guilt-free Selling
21 May 1998
5.0 out of 5 stars   (1)
How to Get What You Want from Almost Anybody
How to Get What You Want from Almost Anybody
1 Sep 1992
Positively Outrageous Service
Positively Outrageous Service
30 April 1994
Why Service Stinks...: And Exactly What to Do about it
Why Service Stinks...: And Exactly What to Do about it
Paperback: £12.15
1 Nov 2003
4.0 out of 5 stars   (1)
Positively outrageous service: New and easy ways to win customers for life
Positively outrageous service: New and easy ways to win customers for life
1 Jan 1991
Positively Outrageous Service and Showmanship: Industrial Strength Fun Makes Sales Sizzle!!!
Positively Outrageous Service and Showmanship: Industrial Strength Fun Makes Sales Sizzle!!!
1 Dec 1993
Borrowed Dreams: The Roughest, Toughest Jobs on the Planet...and What I Learned from Working Them
Borrowed Dreams: The Roughest, Toughest Jobs on the Planet...and What I Learned from Working Them
1 Aug 1999
5.0 out of 5 stars   (1)
How to Get What You Want from Almost Anybody: Your Self-Defense Consumer Guide
How to Get What You Want from Almost Anybody: Your Self-Defense Consumer Guide
21 Mar 1996
Outrageous
Outrageous
1 Jan 1997

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