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Systems Thinking in the Public Sector: The Failure of the Reform Regime.... and a Manifesto for a Better Way
Systems Thinking in the Public Sector: The Failure of the Reform Regime.... and a Manifesto for a Better Way
John Seddon
Average Customer Review: 4.4 out of 5 stars  See all reviews (16)
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This waste of our money is just madness. Do you ever wonder how the Government came to make such a pig's ear of running the public services...? The argument compellingly made in this book...is that the Government has designed failure into almost everything it does on our behalf... it is culpable... Read More

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