Most Helpful Customer Reviews
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39 of 42 people found the following review helpful:
3.0 out of 5 stars
Sweex 1.5" Photo Keychain , 14 Mar 2008
The product its self is very good and comes with good easy to use software you can upload upto 70 photos on to the device and have options such as show date/time and time intervals bewtween photos, the only cons that are right in your face obvious is that the quality of pictures arnt so brilliant dull and blury being the main two culprats, you can change the contrast of the screen but this dosnt help too much. the device isnt so thin the usb port is on the side so about the same width as that maybe bit more, good value for money does the job it does but if you want the images to be high quality, i.e. bright and sharp and clear then dont get this one but if its features you want then this is for you, your choice. Final conclusion is "Cheap and Cheerfull".
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48 of 54 people found the following review helpful:
1.0 out of 5 stars
Not hugely impressed, 7 May 2008
This device is very popular on another high profile on-line retailers web site, where it's received many rave reviews and statements like "battery lasts for ages" and "fantastic". Well I'm of a slightly different opinion.
Yes it's cheap, but it's built cheaply. The key ring itself if poor quality and needs adjusting with pliers to stop you losing the device at the first time out the house. The screen is grainy and lack lustre, with a strange fluctuation in brightness every few seconds on slideshow (on both units I bought). The menu is clunky to say the least, and the buttons on the back are slow to respond and hard to find the right one without looking. Why couldn't the "On" button be on the front or top, or anywhere that you can easily feel for it.
When you're in the menu then it's hard to navigate to the "Off" command, and that's the one you need the most. The reason for that is that if you inadvertently leave the unit on, then the next time you look at it the battery will be dead. I contacted the manufacturer and they quoted 4 hours life. What?..... 4 hours for such a tiny screen, I expected it would last days on end. The maximum time I've got out of it is about 6 or 7 hours, but even that is still less than a working day, and that means you need to be charging it up 3 times a day if you want to leave the slideshow on constantly.
There is an "Auto Off" menu item, but it only allows you to switch on the slideshow between certain times of the day, and not to sensibly turn itself off after a predetermined time (suggest 10 or 20 mins). I originally set the auto timer to come on at 8am and go off at midnight. It happily allows you to do this, but what the point when it won't last half that time!
I've searched through the specifications on all web sites (including the manufacturer's) and checked the packaging, but nowhere will it tell you the battery life. Well that's why I'm writing this review, to tell everyone that they admitted by email that it's only 4 hours, so when you buy this cheaply then be aware that you're getting a cheap device. I'd happily send mine back and buy one at twice the price if it lasted about 48 hours use between charges.
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18 of 21 people found the following review helpful:
1.0 out of 5 stars
Very short-lived fun, 15 Jan 2009
SWEEX Keychain.
I ordered this for myself and, at first, it worked very well - so much so, that I ordered up several more as gifts.
Then I went on holiday for two weeks, came home, turned on the keychain, and it had simply stopped working - no amount of re-setting and re-starting, as per the instructions, made any difference. That was at the beginning of June.
Emailed Sweex and, after some weeks, got a response, in Dutch. Replied, asking if they could please explain in English, got back the same suggestions as contained in the manual (which I had told them I had already tried, with no success)
Several more emails, then Sweex told me to send the keychain to Giant Gadget, a company in England, which I did. After about 3 months of emailing them backwards and forwards, with very slow responses (like 5 weeks to reply to an email) they told me that they couldn't do anything about it, as it hadn't been bought from them. (So why did Sweex tell me to send it there? - I assumed that this must be their UK main supplier or similar) Giant Gadget wanted me to send them a further £3.50 for post and packing (for a tiny keychain?) before they would return it to me. I asked if I sent them this cash, would they send the keychain directly on to the other suppliers - that was in mid-November and I have had no reply to date (15 January)
Given the cost of the item in the first place, I've decided to give up, and forget all about it - which may, I suspect, be part of their tactics?
We have a Sweex wireless router which - at least to date - works fine. If it ever goes wrong, however, I shall just chuck it in the bin, and buy another make.
Customer service seems to be an unknown concept within the Sweex corporation and their associates.
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