I purchased this watch in June 2010. I have just (June 2011) returned it to Amazon and have received a full refund. The watch itself was absolutely brilliant - very smart, kept accurate time etc etc. However, after about 11 months use the strap started to break away from the watch casing and the watch became unwearable without risk of the whole strap coming apart. And new straps for Swatch watches are not exactly cheap! OK, I know Swatch watches are 'disposable', but a life of 11 months is not good enough for me, especially given that I have a sedentary occupation and the watch was never exposed to any sort of strain and stress.
So. Absolute top marks for Amazon, who were brilliant when I contacted them about the problem - they sent me a return label via email within 2 hours of me contacting them and arranged a full refund.
But as for the watch. Well, I wouldn't recommend it.