Survey Research and the World Wide Web by Dale Nesbary is a good basic review of survey research and its possibilities on the Web. The book begins with a simple, easy to follow general overview of survey research methods as well as a review of the Internet's history. The book's highlight is Chapter 3, which presents research findings on Internet surveys in general and discusses three survey projects undertaken by the author. The results highlight the benefits of web-based surveys. The final two chapters are a step-by-step tutorial on building web surveys in MS FrontPage and conducting online research.
My only criticism of the book concerns its lack of discussion of internal and external validity in research design. Validity concepts are easy to understand and should have been in the book. As it turns out, all three of the author's surveys may suffer from selection bias. This oversight, however, does not significantly diminish the book's value as an easy to read guide. I will use this book as a training tool for new graduate students in my survey research center.