- Get Microsoft Office Home and Student for Bundle Offers, 3-user licence (PC) for only £54.99 when you add it to your order of products totaling £39.99 or more sold by Amazon.co.uk in selected electronics categories. Please note this product is NOT suitable for Mac users. Enter code OFFICED6 at checkout. Here's how (terms and conditions apply)
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System Requirements
Product Features
- 12 Hours of Self-Paced Interactive Training
- Fast paced and focused preparation for MCDST exam 70-272
- Engaging and effective graphics illustrate every point
- Testing throughout. The pre-tests allow you to customise the course based on your answers
- Hands-on Labs. "Learn by doing" with hands-on labs and real world simulations
- Includes 200 page printable and searchable eBook to supplement the course
- Expert, engaging, fully certified instructors
- Unique virtual classroom training
- Incredibly simple, intuitive controls
- Cutting-edge interactive learning environment
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Product Description
Synopsis
This work offers Interactive Training "Just like your own private tutorial!" "TS Interactive" delivers the ideal method for supporting end users of Windows XP technologies. It is perfect for those following MCDST certification paths, or for those who troubleshoot basic problems configuring and maintaining applications such as Microsoft Office, Outlook Express and Internet Explorer in their organisation. The course is presented by an expert instructor and combines engaging graphics with simulated exercises to provide a dynamic interactive learning experience. The course is self-contained, with 12 hours of training and a 200 page eBook on the CD. As each lesson is self-paced, your learning fits into your lifestyle and the speed is up to you!Learning to support users that are running Windows XP operation systems is challenging enough due to the many new features contained in the operating system. Adding even more to this challenge is the need to support complex applications running in the XP environment.This critical IT course provides individuals who are new to Microsoft Windows XP with the knowledge and skills necessary to troubleshoot basic problems end users will face related to configuring and maintaining applications such as Microsoft Office, Outlook Express, Internet Explorer and other applications that run on a Microsoft Windows XP Operating System. This is the second course in the Microsoft Certified Desktop Support Technician curriculum.After completing this course, you will be able to: Configure and troubleshoot applications; Set application compatibility settings; Troubleshoot application installation problems; Configure and troubleshoot e-mail account configurations, Outlook Express, Internet Explorer and the operating system to support applications; Configure and troubleshoot file system access and file permission problems on multi-boot computers; Resolve issues related to usability of applications; Manage Microsoft Outlook data, including configuring, importing and exporting data and fixing corrupted data; Resolve issues related to customising Internet Explorer, Outlook Express and the operating system; Configure and troubleshoot connectivity for applications; Configure application security; and, Troubleshoot problems related to security permissions.Students enrolled in this course should possess basic experience using a Microsoft Windows Operating system such as Microsoft Windows XP. Students should also possess a basic understanding of TCP/IP settings and a basic understanding of the major desktop components and interfaces, and their functions. Successful completion of the following courses (or equivalent experience) is strongly recommended: "Supporting Microsoft Windows XP Client Operating Systems 2.0" (1905707304).
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