- Paperback: 448 pages
- Publisher: Financial Times/ Prentice Hall; 6 edition (5 Mar 1993)
- Language English
- ISBN-10: 0273600575
- ISBN-13: 978-0273600572
- Product Dimensions: 24.4 x 18.6 x 3 cm
- Average Customer Review: 4.5 out of 5 stars See all reviews (2 customer reviews)
- Amazon Bestsellers Rank: 928,403 in Books (See Top 100 in Books)
- See Complete Table of Contents
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Product Description
Review
Review of the fifth edition
'The style is clear and straightforward, economic and informative' - Modern Management
'The style is clear and straightforward, economic and informative' - Modern Management
Product Description
This comprehensive and authoritative text, previously entitled Supervisory Studies, has been designed as a practical guide to developing and improving supervisory skills in those who hold or who are training for supervisory positions at work. The text incorporates all recent innovations in management thinking, organisational culture, organisational restructuring, administrative and operations technologies
and techniques, customer orientation, total quality concepts and current practices to achieve high performance in companies.
and techniques, customer orientation, total quality concepts and current practices to achieve high performance in companies.
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Most Helpful Customer Reviews
2 of 2 people found the following review helpful
Betts covers the aspects of Supervisory Management needed for NEBS in an understandable way. Good for anyone either working as a supervisor, or working towards NVQ3 management.
very happy with this book and its condition it is useful for course i am currently doing in Supervisory management condition of book immaculate
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