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Successful Workplace Communication (IMC) [Paperback]

Phil Baguley
4.0 out of 5 stars  See all reviews (1 customer review)

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Book Description

29 May 2009 0340983892 978-0340983898

Whether you are finding your way as a manager or you want to enhance the skills you already have, the Instant Manager series is exactly what you need! Written by leading experts, they are inexpensive, concise but above all authoritative guides to the subject at hand.

The portable format allows you to carry the book wherever you go and to fit learning and development into your busy work life. Based on the 10 most FAQs, each chapter ends with a quick tip that can be taken on board immediately. A tear out card covering the most salient points allows you to carry the expertise with you wherever you go.

The aim of this book is to enable managers to extend, strengthen and enhance their workplace communication skills. Doing this creates many benefits, including increased productivity, higher levels of creativity, improved job satisfaction and reduced staff turnover and absenteeism.

Written for aspiring or developing managers and built around the idea that workplace communication is a dynamic, interactive, lively and ultimately enjoyable process, it will tell the reader :

- what workplace communication is about;

- what the benefits of effective workplace communication are;

- how the ways and means of workplace communication can be chosen, planned and organised;

- how to successfully develop and use those ways and means;

- how to ensure that those ways and means contribute to his or her growth and development as a manager.


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Product details

  • Paperback: 224 pages
  • Publisher: Hodder & Stoughton (29 May 2009)
  • Language: English
  • ISBN-10: 0340983892
  • ISBN-13: 978-0340983898
  • Product Dimensions: 20 x 13 x 2 cm
  • Average Customer Review: 4.0 out of 5 stars  See all reviews (1 customer review)
  • Amazon Bestsellers Rank: 1,191,644 in Books (See Top 100 in Books)

More About the Author

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Product Description

Book Description

Part of a vital series for today's manager, produced in conjunction with the Chartered Management Institute, this book delivers clear, expert advice on the most frequently asked questions about effective communication in the workplace in a format designed to fit easily into a busy working life.

About the Author

Phil Baguley (B.Sc., Dip.Chem.Eng, MBA. has learnt and applied his communication skills in a career that has included senior line management roles in several multi-national corporations and management consultancy in the UK and mainland Europe. He has also lectured on a number of management topics at the Anglia Business School and tutored for the Open Business School. His writing has included articles for the technical press and many books.


Customer Reviews

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Most Helpful Customer Reviews
4.0 out of 5 stars Excellent for study or practice 26 Sep 2010
Format:Paperback
I brought this book to use for reference in my Open University studies in Leadership and Management and found it to be most insightful.
There is of course a great deal that is purely common sense, but the size of the book and the style of writing have made it perfect to refer to 'in the moment'. There is also a quick tips, cut out and keep, in the back of the book if needed.

Would definitely recommend to any new and aspiring managers or for anyone who just wants to get ahead and understand what's really being said.
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