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Streetlights and Shadows: Searching for the Keys to Adaptive Decision Making (Bradford Books)
 
 
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Streetlights and Shadows: Searching for the Keys to Adaptive Decision Making (Bradford Books) [Paperback]

Gary Klein
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Streetlights and Shadows: Searching for the Keys to Adaptive Decision Making (Bradford Books) + Sources of Power: How People Make Decisions + The Power of Intuition: How to Use Your Gut Feelings to Make Better Decisions at Work
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Product details

  • Paperback: 352 pages
  • Publisher: MIT Press (23 Sep 2011)
  • Language English
  • ISBN-10: 0262516721
  • ISBN-13: 978-0262516723
  • Product Dimensions: 22.2 x 14.8 x 2.3 cm
  • Average Customer Review: 4.7 out of 5 stars  See all reviews (3 customer reviews)
  • Amazon Bestsellers Rank: 40,613 in Books (See Top 100 in Books)

More About the Author

Gary A. Klein
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Review

"Streetlights and Shadows is a fascinating study of leadership and adaptive decision making. It is absolutely relevant to the complex and uncertain strategic environment that we live and work in today. Gary Klein's work helps establish an important context that is essential to the effective growth and development of leaders and decision makers at all levels". --Peter J. Schoomaker, General, US Army (Retired), Chief of Staff of the U.S. Army 2003-2007 "Streetlights and Shadows is based on decades of empirical scientific studies of experts and top professionals in a variety of domains that are important to business, industry, government, and society as a whole. Klein has done perhaps more than any other scientist to illuminate the mysteries of expert reasoning and human decision making in the 'real world'--that is, the world outside the laboratory. Using his distinctive story-telling style, Klein adroitly eviscerates myths and offers cogent explanations of human expertise and judgment. Cognitive Science may have found its Darwin in Gary Klein, a genuine explorer of the human cognitive landscape." --Kenneth M. Ford, Director and CEO, Institute for Human and Machine Cognition "Gary Klein's Streetlights and Shadows challenges ten common misconceptions about decision making and focuses on how real people, especially experts, try to make sense of a situation in a world of ambiguity and then decide and adapt to meet the needs of the situation. He folds in and interprets the research findings of many others in the field and explains convincingly the boundedness of the rationality model. Exceptionally readable, with a wealth of fascinating anecdotes based on a lifetime of exploring how real people make decisions, it should be required reading for anyone attempting to understand and model human decision making." --Alexander H. Levis, Volgenau School of Information Technology and Engineering, George Mason University, Chief Scientist of the Air Force 2001-2004 "Gary Klein has taken aim at attempts to base decision making on analytic reasoning. To his credit, he does not claim that analytic decision models are useless. He argues that they are limited, and he shows how and why. Klein shows the importance of human understanding and experience as alternatives to analytic models, especially in complex and dynamic situations. He makes his point with many excellent examples, drawn both from his own extensive experience and from the literature. This is a book that should be read by anyone with a serious interest in how decisions ought to be made, whether by humans or machines." --Earl Hunt, Professor Emeritus, University of Washington "I know of no one who combines theory and observation--intellectual rigor and painstaking observation of the real world--so brilliantly and gracefully as Gary Klein." --Malcolm Gladwell, author of Outliers and Blink --This text refers to the Hardcover edition.

Review

"I know of no one who combines theory and observation--intellectual rigor and painstaking observation of the real world--so brilliantly and gracefully as Gary Klein."--Malcolm Gladwell, author of Outliers and Blink -- Malcolm Gladwell "Gary Klein has taken aim at attempts to base decision making on analytic reasoning. To his credit, he does not claim that analytic decision models are useless. He argues that they are limited, and he shows how and why. Klein shows the importance of human understanding and experience as alternatives to analytic models, especially in complex and dynamic situations. He makes his point with many excellent examples, drawn both from his own extensive experience and from the literature. This is a book that should be read by anyone with a serious interest in how decisions ought to be made, whether by humans or machines." Earl Hunt , Professor Emeritus, University of Washington "I know of no one who combines theory and observation--intellectual rigor and painstaking observation of the real world--so brilliantly and gracefully as Gary Klein." Malcolm Gladwell , author of Outliers and Blink

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Most Helpful Customer Reviews
3 of 3 people found the following review helpful
By Rmz
Format:Hardcover
Tssia. The book is about decision making. It can be thought of as a commentary on the author's research wherein he and his colleagues has interviewed several thousand decision makers about how they make decisions in various kinds of settings. The short summary of their finding is that there are many common situations where both skilled decision makers (military, firefighters, suregons etc.) as well as ordinary people buying houses, things in as shop etc. systematically make better decisions when they use intuition rather than formal, mechanical decision processes. The areas in which intuition seems to trump formal methods are where decisions has to be made in complex situations where simple rules are not easily available. These areas are not necessarily easily describable, and often the interviewees have a hard time even describing that they actually made a decision, far less how they actually made them. The book then goes on to describe how this intuition comes into existance (through the buildup of expertise, accumulation of scenarios that can be pattern-matched to the situation at hand), where it is applicable, and outlines both where the limits of mechanistic decision processes and intuitive processes are. Without giving actually any really distinct rules for nailing down where those limits are, of course :-)
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Good book 20 April 2012
Format:Paperback|Amazon Verified Purchase
This book is very good, Klein has again made a damm good book, Klein has also include some info from Kahneman both of these lads wonce did not see eye to eye but in recent years there works have started to over lap and this book shows it in parts. very good book!
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By Rolf Dobelli TOP 500 REVIEWER
Format:Hardcover
In 1998, Gary Klein gave readers Sources of Power, a thoughtful, innovative consideration of how to make decisions in complex situations. Here, he returns to the same subject in even greater depth. Klein has spent decades studying and interviewing people, such as firefighters, soldiers and pilots, who make decisions in complicated, shifting, high-stakes circumstances. He discusses what most people believe about making decisions, and shows how they err...some of the time. In ambiguous, unknown settings or under complex conditions, people tend to simplify until their beliefs become dangerous. This entertaining book grapples with many of life's more challenging situations. As a result, getAbstract recommends Klein's insights to leaders, trainers and anyone who must make more effective decisions in crises.
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