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"Organizations are turning to external suppliers for everything from payroll processing to facilities management. The goal is better quality at lower costs, but too often the results are disappointing to dismal -- simply because many buyers lack a clear outsourcing methodology. Using the concepts in this book, managers responsible for outsourcing will learn to avoid typical pitfalls and ensure success. Readers learn how to:
* determine core competencies that should be kept in-house rather than outsourced
* align outsourcing with overall corporate strategy
* use outsourcing to support transformation strategies such as restructuring and TQM
* evaluate, compare, and select vendors
* develop targeted RFPs (requests for proposals), negotiate win-win contracts, monitor how vendors perform, and evaluate financial savings
* handle ""recompetition"" as contracts end--an especially hot topic"
MAURICE F. GREAVER II (Washington, DC) is a former corporate CFO and CPA at Haskins & Sells. He now heads his own financial and management consulting firm and teaches the American Management Association’s course on Strategic Outsourcing.
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Most Helpful Customer Reviews
6 of 8 people found the following review helpful:
5.0 out of 5 stars
A structured approach works for strategic or implementation,
By A Customer
This review is from: Strategic Outsourcing: A Structured Approach to Outsourcing Decisions and Initiatives (Hardcover)
This book provides such a straight forward roadmap for outsourcing projects/decisions that I wish I had more projects to evaluate/manage. The roadmap provided is usable on the strategic decision or on the implementation of an outsourcing decision. I found it easy to read but also I found it an easy reference as a project unfolds.
1.0 out of 5 stars
Outdated,
This review is from: Strategic Outsourcing: A Structured Approach to Outsourcing Decisions and Initiatives (Hardcover)
The book is outdated, needs updated. Outsourcing is now a bit more advance... unless you are stuck in the past
5 of 7 people found the following review helpful:
5.0 out of 5 stars
OUTSOURCING ELIMINATES STALLS,
By A Customer
This review is from: Strategic Outsourcing: A Structured Approach to Outsourcing Decisions and Initiatives (Hardcover)
I was pleasantly surprised by STRATEGIC OUTCOURCING which deals not only with what to outsource but how to make the outsourcing decision using key two questions: Is this a core or strategic area? and What do I save and gain by outsourcing this activity? Peter Drucker believes that the reason to outsource is to free up critical management time to work on important things. If you happen to save some money in the process, that is an added benefit, but not the outsourcing driver. STRATEGIC OUTSOURCING also deals with the people and transitional issues, and how to manage the business and the employees once the activity is outsourced. If you have not outsourced anything except payroll and tax before, you must read this book. Another process that you must pursue primarily because of the time saved for management is described in THE 2,000 PERCENT SOLUTION, by Mitchell, Coles and Metz. They describe a unique approach to achieve your goals in 1/20th the time by identifying and eliminating the stalls to progress and focusing on the best possible ways to reach your objective. Outsourcing may be one of them! I highly recommend both books.
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