- Paperback: 192 pages
- Publisher: Hodder Arnold H&S (29 Nov 2002)
- Language English
- ISBN-10: 0340850507
- ISBN-13: 978-0340850503
- Product Dimensions: 24.2 x 18.4 x 1.2 cm
- Average Customer Review: 5.0 out of 5 stars See all reviews (3 customer reviews)
- Amazon Bestsellers Rank: 1,359,608 in Books (See Top 100 in Books)
- See Complete Table of Contents
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More About the Author
Product Description
Product Description
The prospect of improving your management focus, sharpening your processes, updating your technology and saving money sounds too good to be true, but this guide aims to help steer managers through the pitfalls of outsourcing. It covers everything from the strategic drivers to the practicalities of implementation and ongoing management so that you can capitalize on the opportunities.
From the Author
Researching the book led me to meet a lot of smart, knowledgeable and experienced people who had faced outsourcing challenges from all three aspects - those who have outsourced, those who have achieved outsourcing and those who have had outsourcing thrust upon them (with apologies to Shakespeare)
As an enthusiastic bookworm myself, I set out to write this book with three aims:
1: To deliver genuinely practical information that would help readers in their jobs;
2: To avoid as much business, technical and marketing jargon as possible;
3: To write in a style that the reader can genuinely enjoy.
Did it work? I think so, but I guess you will have to be the judge.
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Customer Reviews
Most Helpful Customer Reviews
1 of 1 people found the following review helpful
Format:Paperback
Ian Benn has written a great primer for managers new to outsourcing. He covers a wide range of subjects from the history of outsourcing and employee rights through to the future of outsourcing with all the contractual steps in-between. He uses the style of short chapters, covering many subjects with a number of examples and managerial comment. It works well and the short chapters let the reader skip from one section to the next very easily. A good introduction to outsourcing.
Format:Paperback
I needed instant familiarity - not just a briefing, mind, I'm talking a detailed induction on a subject I knew very little about - and this book provided it.
I started out with not just a little fear of this subject - what I did know was this was an area easy to foul up on, potentially very expensive, high maintenance, demotivating to staff, right in the middle of the radar of regulation, blah blah.
However, stand easy. Ian Benn has written a complete guide which is balanced, fair and extremely helpful. It takes away any mystery of this particular area. It is easy to read, logical and well structured. Exactly what I needed.
D'you know - I did enjoy this book. Maybe I should get out more - but actually, it hits the spot and well, if there is anything missing then you probably shouldn't need to read it in the first place.
I started out with not just a little fear of this subject - what I did know was this was an area easy to foul up on, potentially very expensive, high maintenance, demotivating to staff, right in the middle of the radar of regulation, blah blah.
However, stand easy. Ian Benn has written a complete guide which is balanced, fair and extremely helpful. It takes away any mystery of this particular area. It is easy to read, logical and well structured. Exactly what I needed.
D'you know - I did enjoy this book. Maybe I should get out more - but actually, it hits the spot and well, if there is anything missing then you probably shouldn't need to read it in the first place.
1 of 3 people found the following review helpful
Format:Paperback
Ian Benn has written a wide-ranging introduction to strategic outsourcing in a concise, well written and entertaining way. If you are considering whether or not to outsource, this book will prove invaluable in helping you navigate your way through the issues.
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