“Brilliant. Compulsory reading for every student in Business/Management Schools. Strategic Ops Mgmnt is brought to life in ten clearly written chapters."
Professor Chris Hope, Professor of Service Quality, Bradford University School of Management
“Strategic Ops Mgmnt provides a good synthesis of a range of thinking into why ops mgmnt is ‘strategic’, plus excellent short case studies.”
Professor Mark Dodgson, Director, Technology and Innovation Management Centre, UQ School of Business, University of Queensland
“Strategic Operations Management is excellent, a real contribution to the developing field of Operations Strategy. A must for all serious students and practitioners alike.”
Tom Mullen, Deputy Director of Operations, Strathclyde Graduate Business School
“It is a breath of fresh air in what is the new paradigm in the teaching of operations management…this will be right on target with fulfilling a true strategic approach”.
Dr Joseph L. Cavinato, Distinguished Professor of Supply Chain management and senior Vice President, National Association of Purchasing Management, Arizona state university, USA.
“The book sheds new light on the strategic importance of ops mgmnt for the competitiveness of both manufacturing and service organizations”.
Professor Ted Lindblom, School of Economics and Commercial Law, Gothenburg University Sweden.