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Stop Saving the NHS and Start Reinventing it [Kindle Edition]

Colin Jervis
4.6 out of 5 stars  See all reviews (18 customer reviews)

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  • Length: 166 pages
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Book Description

'An aging population, increased chronic illness and unprecedented demands for greater efficiency mean the NHS is facing its greatest challenge. To tackle it, Colin proposes a new model for healthcare based on the increased integration of information technology. This is an engaging and challenging book that all NHS and healthcare leaders and planners should read.'
Sir Robert Naylor, Chief Executive, University College London Hospitals NHS Foundation Trust

‘Colin’s lifelong fascination with science fiction, clinical realities, and future possibilities shine through.'
Andy Hadley, Head of Informatics, Dorset HealthCare University NHS Foundation Trust

'An interesting and engaging read, with a compelling message about the changes that the NHS needs to make. To paraphrase the author, practitioners must ride the IT wave rather than be swept aside.'
Helen Blanchard, Former NHS Executive Director, Sharp Pencil Management Consultancy Ltd.

Future NHS is Humans and Computers Doing What Each Does Best

Using a mixture of fact, fiction and experience, Colin Jervis paints a vision of a future NHS founded on the integration of information technology and the creation of new models of care. This is a readable book for NHS leadership, NHS management, NHS suppliers and, more generally, for senior healthcare staff and anyone interested in the delivery of 21st century healthcare.

NHS Leadership and NHS Management Must Act Now

The NHS has seen off more change initiatives than you can shake a ballot paper at, so suggestions that it is running out of time and money are hard to take seriously—but we must. Constant worries about the imminent privatisation of the NHS to create an 'NHS plc' cannot be tackled by ideological arguments alone.
  • UK care system is struggling to cope with an increasing number of aged and chronically ill patients.
  • Informed consumers are able to challenge health practitioners with the wealth of health information a click or a tap away on their tablet PC or smartphone.
  • These, and other digital technologies, are amassing vast quantities of lifestyle data that, when combined with advances in genetics, could be used to plan, monitor and deliver healthcare as never before.
  • Restrictions in spending mean NHS management must increase efficiency at an unprecedented rate in a rapidly changing environment.

Future Medicine Will Need Doctors With More Empathy Than Memory

Future healthcare is a combination of human and machine: analogue empathy and digital precision. As IT takes over routine, doctors will be increasingly valued for their human qualities rather than their ability to memorise and infer like machines. Digital decision support IT systems will alter the way Medicine is delivered, reducing the need for expensive practitioners. Further, advances in genetics and computing have made Medicine an information science opening a wealth of possibilities for the planning, monitoring and delivery of care.

Analogue Artifacts

The fragmented paper-based NHS grates increasingly with the world outside. NHS organisations are looking like analogue artifacts in a digital age.

About the Author

After travelling the world working for multinational companies in marketing, Colin Jervis changed careers and has worked in and around the NHS and healthcare for twenty years. During that time he led three major IT transformational change programmes. He has also worked with healthcare organisations in the USA, Europe and the Middle East and is a popular chair and speaker. He works as a management and healthcare consultant.

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Product Description

About the Author

About the Author After travelling the world working for multinational companies in marketing, Colin Jervis changed careers and has worked in and around the NHS and healthcare for twenty years. During that time he led three major IT transformational change programmes. He has also worked with healthcare organisations in the USA, Europe and the Middle East. He has three academic degrees in biochemistry, management and business systems analysis and design. He is a popular chair and speaker and has many published articles. He works as a management and healthcare consultant with a particular interest in the relationship between people and IT.

Product details

  • Format: Kindle Edition
  • File Size: 249 KB
  • Print Length: 166 pages
  • Publisher: Kinetic Consulting Ltd.; 1.1 edition (22 April 2013)
  • Sold by: Amazon Media EU S.à r.l.
  • Language: English
  • Text-to-Speech: Enabled
  • X-Ray:
  • Word Wise: Not Enabled
  • Enhanced Typesetting: Not Enabled
  • Average Customer Review: 4.6 out of 5 stars  See all reviews (18 customer reviews)
  • Amazon Bestsellers Rank: #57,306 Paid in Kindle Store (See Top 100 Paid in Kindle Store)
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More About the Author

I am an interim consultant, and expert in health information technology (IT) or digital health who helps organisations to get maximum value from it. I like to leave my clients enthused by the possibilities of IT and with a clear vision of where they are heading. My goal is to help to create a 21st century health service. My company website is:

I started my working life in international marketing for multi-national companies and soon was in charge of my own division. However, in a moment of epiphany, I decided to change careers, and after completing a further masters degree, I led my first health IT project at St. Mary's in Paddington, London (where Sir Alexander Fleming discovered Penicillin). I went on to lead two other transformational IT projects at large hospitals in the UK - probably why I have no hair left!

My book: 'Stop Saving the NHS and Start Reinventing it' argues we can only save the UK NHS by creating *new models* of healthcare supported by *embedded IT*.

I enjoy yoga, running, drawing, technology and reading - mainly non-fiction - but I also enjoy the odd science fiction novel. At home I serve three cats.

'You can either be judged because you created something or ignored because you left your greatness inside you.'

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Customer Reviews

4.6 out of 5 stars
4.6 out of 5 stars
Most Helpful Customer Reviews
5 of 5 people found the following review helpful
5.0 out of 5 stars Sound advice from the coal face 31 May 2013
Format:Kindle Edition
Over the past 20 years I have worked on a number of large NHS change programmes, many technology led. In my experience, too often NHS leaders have failed to grasp the fact that Service Redesign requires just that - Redesign.
Frustration arises when a organisations' leadership is more comfortable to tinker around the edges 'curing' organisational symptoms as opposed to problem root causes.
As a former Head of Service Redesign in the NHS, I feel this book makes an excellent argument for a much needed bolder approach to technology led change.
Aside from that I love the erudite opening chapters that succinctly summarise this particular NHS malaise and systematically explain why maintaining the status quo is not an option.
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1 of 1 people found the following review helpful
5.0 out of 5 stars Put Colin in charge of the NHS! 18 Mar. 2015
By William
Format:Kindle Edition
Colin Jervis came up to me on my stand at a recent UK e-Health week show in London, and, to my surprise and delight, very kindly gave me his marvellous book - his last copy apparently. We had been having a conversation on the failings of the NHS, which are admirably covered in the book. Since reading it I recommended it to a well-known TV and media doctor who I had happened to be in correspondence with. The doctor responded that he would have sent me a copy of “Flogging a dead horse”, if he could have found such a thing. Which pretty much makes Colin’s point, especially as the doctor admitted that he lived in the past and even that he didn’t bother to insist that his children wore cycling helmets! Such views are rightly excoriated in “Stop saving the NHS...” and, for my part, find ready parallels in the UK educational sector, with whom I had the misfortune to deal for may years. Same problem; a vast out-of-control bureaucracy intent on serving itself rather than its customers - children in that case, the sick in this.

Colin’s book is a fascinating and easily digestible read and is clearly written by someone who has laboured at the NHS coal face and seen in detail how it operates, particularly with regard to IT. Incidentally Jeremy Hunt, Minister for Health gave an excellent speech at the a/m Health week conference and stated that the only way that the NHS would be affordable in future was through IT. Coin’s recommendations should be gospel for those who wish to try to convert the NHS into an affordable and sustainable entity, able to meet future demands. Even Cuba pays more attention to preventive care than the NHS does, why, because it cannot afford to do anything else. Can we?
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2 of 2 people found the following review helpful
5.0 out of 5 stars Stop Saving The NHS and Start Reinventing It 16 May 2013
Format:Paperback|Verified Purchase
I am not a health expert, but like many people, I am interested in how our NHS is performing. Though this book is aimed at health service managers and the like, as a layperson I found it very readable.

The author's ideas on individual pro-active healthcare as well as integrating healthcare systems with software technologies, is refreshing. He mixes his experience with anecdotes and references to science fiction, keeping the tone light and enjoyable throughout.

This book is well written and filled with some truly unique and interesting insights. Anyone interested in what a 21st century health service could and should be like will enjoy reading this book!
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2 of 2 people found the following review helpful
5.0 out of 5 stars David Nicholson - have you read this.. 25 Jan. 2014
By P. Wood
Format:Paperback|Verified Purchase
Colin explains logically the car-crash that is happening to one our national icons.

With almost religious fervour the politicians and civil servants have performed the age old trick of nursing this organisation to death - doing exactly the wrong things time and time again.

The transformation required takes political honesty and that doest occur in the five year time period of our parliamentary process.

The powerful old blocs of self -interest and the fanatical d-i-y culture need to wake up and read this book.

Well done Colin.
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1 of 1 people found the following review helpful
4.0 out of 5 stars Stop in the name of life 29 April 2013
Format:Kindle Edition
This new book is an mine of information on how we have the possibility of improving the Healthcare system and the NHS by the appropriate use of IT and computers. It will be a useful source for NHS CEO's, managers and healthcare professionals so that we can learn to live with computers and IT rather than be ruled by them.

In my own experience, saving organisations often involves putting sticking plasters on their 'illnesses'. The title suggests that, just like in my own work on organisation improvement, sometimes a fundamental reinvention is needed. This is often considered too painful for the 'patient' but nearly always results in a worse situation. Blessed are the people who can see far enough into the future to do the right thing rather than the easy thing.

Stop saving the NHS and start reinventing it is a thought-provoking must read for NHS decision makers. STOP in the name of life!

Peter Cook, Business Author and MD Human Dynamics and The Academy of Rock
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1 of 1 people found the following review helpful
5.0 out of 5 stars Do something before it breaks 1 Jun. 2013
Format:Kindle Edition|Verified Purchase
A compelling review of the opportunities that technology offers the NHS to fundamentally change the way it operates. Written in an easy to read style, liberally sprinkled with Colin's personal anecdotes, I found it both informative and entertaining.

But it's not just about technology. As Colin states "Often the real tension in major health IT projects is not related to technology, patient outcomes or evidence, but to who gains and who loses among the affected power groups."

Perhaps, if enough people read this book, there will be a ground swell of opinion that stimulates radical change before it's too late.
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Most Recent Customer Reviews
5.0 out of 5 stars Five Stars
A must read for anyone working in the NHS, or anyone interested in the NHS
Published 5 months ago by jane
5.0 out of 5 stars Five Stars
Great and interesting read.
Published 8 months ago by Matt
5.0 out of 5 stars 5 stars
An interesting read especially for those in the UK . Glad to have come across this book by Colin- an author who has been a part of the Key Person of Influence process. Read more
Published 12 months ago by Darshana Ubl
Published 13 months ago by CENTRAL LONDON MAN
5.0 out of 5 stars Beginning the reinvention
I liked this book. There are many campaigns around wanting toi "save the NHS" As a quote I saw today puts it, "If you want things to stay as they are, things will have... Read more
Published 13 months ago by Dr. Peter Davies
4.0 out of 5 stars Interesting read
An interesting perspective on the issues. Well structured and easy to read. A worthwhile book for anyone involved in healthcare.
Published 16 months ago by James Hamilton
4.0 out of 5 stars Technology and the NHS - a helpful book
The forward to this book is very useful. Jervis suggests that significant improvements to NHS efficiency will only arise with a combination of new operational models and... Read more
Published 22 months ago by James
3.0 out of 5 stars Interesting ideas, but the whole "vision" not explained
The book advocates technological change in the NHS, and is implicitly pro-Health and Social Care Act. Read more
Published 22 months ago by A. B.
5.0 out of 5 stars This ain't no technological breakdown, this is the road to Hell
Well written and to the point. Colin's anecdotes keep this book personal, well grounded and most importantly persuasive. Read more
Published on 6 Jun. 2013 by NickB
5.0 out of 5 stars A common sense approach
An increadibly readable book, not full of IT jargon but an expert view of, and insight into, creating health solutions and change through IT. Read more
Published on 3 Jun. 2013 by Jackie R
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