This ten step book encourages an acceptance that there is no 'magic answer' to resolving conflict - yet what counts is wanting to change, and being willing to work at it.
Anyone who has ever had an argument with a loved one will know the anguish that such conflict can cause, especially if it is prolonged. It can seem hopeless - but it doesn't have to be. Susan Quilliam's book offers examples of how many different couples can make it work if they choose - their strategies depend on their individual problems. Where this book is most helpful is the case studies of genuine couples who have seen Relate counsellors.
The book encourages you (alone or, preferably, with your partner) to start pinpointing exactly what is the real problem underlying your relationship - often, what you are arguing about is a mere cover for more deep-rooted, fundamental issues and unresolved problems, often stemming from as far back as early childhood.
The reader is encouraged to examine why they fight - but also HOW they fight, with different approaches to argumental 'tactics', crucial to reccognise both in yourself as well as your partner. Susan Quilliam helpfully provides both good and bad 'replies' to a partner during a 'step by step' argument, guiding couples to a more focused, productive mode of communication that does not fall back on aggression.
We are encouraged to discover what pushes a partner's 'panic buttons' as well as our own, and how to tackle problems as a couple. With useful features such as 'Anatomy of an Argument', we become more able to understand how an argument can develop - but also, crucially, how to divert or 'steer' it to a more fruitful and peaceful conclusion.
With the in-depth, clearly analysed and expertly proffered advice within these pages, we may become far more adept at handling our conflicts and start talking - but we may also become more able to help our friends, family and children - who rely on us to provide patterns of behaviour.