This book is extremely accessible - an easy read yet is still meaty with masses of good, practical advice and tips together with great illustrations, and summary boxes that round up the important points. The Appendices with examples of a press release, a quote, an invoice, a leaflet etc are useful to people new to business and in the body of the book there is loads of information on how to set up your business, what records to keep etc and then how to market your business and of course the PAT relevant information such as training, PAT testing equipment and tips on how your PAT business could be different and better than the rest.