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  • Startech.com USB 3.0 to HDMI / DVI External Video Card Multi Monitor Adapter
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Startech.com USB 3.0 to HDMI / DVI External Video Card Multi Monitor Adapter

4 customer reviews

Price: £54.33 & FREE Delivery in the UK. Details
Only 4 left in stock (more on the way).
Dispatched from and sold by Amazon. Gift-wrap available.
28 new from £53.24
  • Connect an HDMI-equipped display through USB 3.0 for an accelerated 1080p HD external multi-monitor solution
  • Compatible with Windows 7 & Windows 8 USB equipped computers and HDMI equipped televisions and projectors
  • USB Video / Multi Monitor Adapter / USB Video Card / USB to Video Adapter Converter / USB to HDMI
  • HD playback
  • Dual or Triple monitor setup for home office or BOYD (Bring your own Device) work stations
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£54.33 & FREE Delivery in the UK. Details Only 4 left in stock (more on the way). Dispatched from and sold by Amazon. Gift-wrap available.

Frequently Bought Together

Startech.com USB 3.0 to HDMI / DVI External Video Card Multi Monitor Adapter + Wired-up HDMI to HDMI Gold Plated Connectors 1.8m Cable v1.3A
Price For Both: £55.34

These items are dispatched from and sold by different sellers.

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Product Information

Technical Details
BrandStarTech
Item Weight59 g
Product Dimensions21 x 15 x 4 cm
Item model numberUSB32HDE
ColorBlack
RAM Size16 MB
Computer Memory TypeDDR DRAM
  
Additional Information
ASINB00612ZPQA
Best Sellers Rank 56,866 in Computers (See top 100)
Shipping Weight200 g
Date First Available7 Nov. 2011
  
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Product Description

Product Description

StarTech.com USB32HDE - USB 3.0 to HDMI / DVI External Video Card Multi Monitor Adapter 1920x1080

Box Contains

USB 3.0 to HDMI® Adapter
HDMI to DVI-D Adapter
Driver CD
Installation guide

Customer Questions & Answers

Customer Reviews

3.0 out of 5 stars
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Most Helpful Customer Reviews

1 of 1 people found the following review helpful By Claes Wallin on 11 Feb. 2014
Verified Purchase
Use with USB 3.0 and i'm not that happpy. I want everything to be really fluid when i use my computer i it tend to be a littlebit disrupted sometimes using this device. I tried it with 2 different computers. If I hadn't had the box thrown away when unpacking it I would had sent it back.
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1 of 1 people found the following review helpful By Joshua on 15 Feb. 2013
Verified Purchase
if you don't have usb 3.0 it wont work. and also the price is stupid and i even got it for almost half price.
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By G Deasy on 31 Mar. 2015
Verified Purchase
Very happy with this product as enables me to have 3 monitors
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1 of 2 people found the following review helpful By mehmet ozbey on 17 April 2013
Verified Purchase
Dont work like its ment to useless dont buy it.. waste of money to be honest

dissappointed ... . .
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Most Helpful Customer Reviews on Amazon.com (beta)

Amazon.com: 743 reviews
125 of 128 people found the following review helpful
Love it, after fixing sleep issue 17 May 2013
By M - Published on Amazon.com
Verified Purchase
StarTech... if you're reading this, try to fix this, please! I even did analysis and found a workaround for you. The least you can do is take my assessment into account and resolve the issue.

Minus 1 star for the fact DisplayLink/StarTech cannot introduce drivers/software to resolve the adapter sleep issue. If I had not figured a solution out on my own, this product would have received only 2-stars.

This device is perfect, after I created a batch script to fix the issue where the two external monitors would stay asleep after the computer has been awaken. Will explain how to create your own after the "Cons" section below.

Some people have mentioned this occurs to them once in a while. For me, the issue occurs most of the time after the computer wakes from sleep mode.

Pros:
1) When functional, delivers perfect digital video/audio (audio on HDMI port only) to two external 1920x1080 monitors over a USB 2.0 connection. The device is connected to a hub, which also connects the keyboard and mouse.
2) Can display dvd quality to the two external monitors simultaneously, without too much cpu usage.
3) I can't speak for gaming, but my primary purpose is to use my laptop as a development machine. For development and other office functions, the adapter is more than adequate.
4) Works with Mac Mini running Lion OS as well. No wake-on-sleep issues, like I encountered on Windows 7 and 8 computers.
5) Self powered. No additional power required.
6) Customer service. They weren't able to figure out the issue, but at least they tried.

Cons:
1) The two external monitors connected to the adapter typically do not function after the laptop (Windows 8) resumes from sleep mode. I would have to unplug and reattach the USB cable to re-enable the adapter. This is not a good solution, as I'm trying to minimize the wear to the USB port and it's a pain to physically unplug/reattach the USB cable.

Fix:
I contacted StarTech regarding my issue. They told me that I should disable "Allow the computer to turn off this device to save power" for the USB Hubs listed within the Device Manager section. Unfortunately, they ignored the fact I told them the issue occurs, REGARDLESS of whether I connect the adapter directly to the laptop OR via a USB hub. But, as I said before, they tried... btw... I did try their recommendation, even though I knew it would not work. It didn't work...

Then, I performed some analysis of the processes running on my computer and discovered there is a Windows service that controls functionality and communication between the computer and the adapter... the DisplayLinkService.

Through the Windows Services management console, I was able to re-enable the two external monitors by restarting the DisplayLinkService.

Therefore, I created a batch file (FixDisplay.bat) and added the following three lines to the batch file and saved it to my desktop for easy access:

sc stop DisplayLinkService
sleep 2
sc start DisplayLinkService

Let me explain each command, so you're aware of what's going on and to assure you this is not a malware script. First line stops the DisplayLinkService. Second line pauses the batch request to allow the stop batch request to complete. The final command line starts the DisplayLinkService.

Now, whenever the external monitors do not wake up after the computer wakes from sleep mode, I simply double-click the FixDisplay.bat file that I saved to my desktop. Just a note... depending on your UAC setting, you might have to enable the batch file to run under an elevated account (i.e. Administrator), as the commands in the batch file start/stop an installed Windows service.

The best solution would be if the drivers actually worked flawlessly to wake up the adapter properly. But short of DisplayLink and/or StarTech fixing this issue, my ad-hoc solution works. The solution definitely beats unplugging/reattaching the USB cable that is inaccessible.
54 of 55 people found the following review helpful
Works great, even on my Mac 30 July 2013
By Kevin Mentch - Published on Amazon.com
Got this as a gift after looking all over for something that would work on a Mac, however when I first tried to set it up it did not work at all. Seems as though it is not Mac compatible, but after some tinkering I was able to get it to work on my Macbook Air running OS X 10.8.4. The key is the correct driver, do not install or use the one that comes with the adapter. I figured out who actually makes this thing and went to them and they have the correct driver. It is made by a company called Magic Control Technology Corp, and you can find the drivers needed here: [...] and the direct link to the zip download here: [...]

I hope this helps everyone with getting this working on their Mac as it took me about a 4 or so hours to figure all this out.
44 of 49 people found the following review helpful
this product works for me and i ordered a 2nd -- it works great too! 4 Dec. 2011
By Canada user Amazon_com - Published on Amazon.com
Verified Purchase
December 26, 2011 update -- My wife got me one for Christmas. After my previous experience below, it was exactly what I wanted. I just tried it (had already loaded the drivers as noted below). It is working great! Hmm-- I have another monitor that I could probably use with this computer....
December 11 2011 update -- as indicated below, the purchase was for the church computer. It has been installed there and was used successfully in the Worship Service today. It continues to be easy to install and reliable.

ORIGINAL -- I installed this today. And it worked great immediately following installation.
(1) I made sure that the device was not attached to the computer as noted in the guide.
(2) I went to Startech.com and clicked on download and drivers, then entered the device name and dowloaded the driver.
(3) Then I ran the driver.
(4) As noted in the guide, it eventually indicated that I needed to restart so I let the computer restart.
(5) I had the monitor and and cable ready but as noted, waited until after the computer restarted -- and I gave it a few minutes so that all applications were up and running.
(6) Then I plugged in the usb cable to the computer
(7) The screen came on immediately. I did go into the system setup as suggested to review and eventually changed another monitor
So now I have
(a) laptop screen
(b) monitor 2 which is connected to the VGA port on the laptop
(c) monitor 3 which is connected through the USB2VGAE3
Each is on and each has different item displaying.
I wanted to check this out on my computer before we install it on a laptop at church which is used for morning worship presentations (well it was until we added a new screen which it could not handle).
So - it is going to be used there.
And probably in a month I will be getting one for myself. And then probably one for my wife.
All in all, if it the new one works as well for me as this one has, I would give it more stars than 5.
It is nice to have a product that works well right from the beginning. Thanks Startech.com and Thanks amazon.com.
39 of 43 people found the following review helpful
Works but the software created problems. 6 Dec. 2012
By Jimmi - Published on Amazon.com
Verified Purchase
The device works great and my 2560x1600 monitor looks awesome.

Con: The software created some problems. As soon as I installed it, shockwave started crashing in google chrome. I have to reboot a few times a day due to this problem. It is starting to get very annoying.

Update #1: I spent some time with tech support and they said that the driver will cause conflicts with programs that use hardware acceleration. I turned off hardware acceleration in chrome and everything seems to be fixed. I changed my review from 3 stars to 4 stars. They should warn you about this before installing the software.

Update #2: Down to 2 stars. Disabling hardware acceleration helped a bit but there are still a lot of problems with the firmware. Here are some of the issues:

- If your software program won't let you disable hardware acceleration, you are screwed. For example, Evernote app was unusable.

- Before this software, my Samsung Series 9 fan would never kick on, after installing the software, it is almost always on.

- I have the top of the line Series 9 and still get some jittering in the video.

- I get random screen flashes every 20 minutes or so.
10 of 10 people found the following review helpful
Returned the product 17 May 2013
By Jeremiah Nelson - Published on Amazon.com
Verified Purchase
I used the product for 2 weeks. During that time, while unlocking the computer or resuming from hibernate it would hard lock the computer until I disconnected it from the USB port. I tried various troubleshooting steps including installing the updated driver. Nothing worked. I made several attempts to contact StarTech technical support with no response. I finally returned the item and replaced it with EVGA UVPlus+ 39. I have had no issues at all with the EVGA UVPlus.
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