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Product Description
ILAM Edge, February 2007
Product Description
Fresh-brewed, piping-hot leadership strategies that have made Starbucks a robust company worldwide
“Practical, proven ideas and strategies that you can apply immediately to build a more successful business.”-Brian Tracy, bestselling author of Million Dollar Habits
Few companies have rallied their employees to participate in a corporate vision that creates a worldwide story of business success. Now, for the first time, Joseph A. Michelli, a Starbucks outsider, has been given access to the Starbucks experience, offering you an in-depth look at every level of the company.
This book offers a rare blend of boardroom strategies, employee motivation tips, community involvement, and customer satisfaction-for a full-bodied experience that really pays off. It's the perfect business model to give your company a taste of success.
- A rich mix of ideas for businesses that want to learn how to apply the secret behind Starbucks' phenomenal vision, creativity, and leadership within their company and in their field
- Starbucks opens five new stores a day, 365 days a year
- The employee turnover rate at Starbucks is 250 percent lower than the industry average
Venti secrets-revealed for the first time
Principle 1: Make it Your Own!
Principle 2: Everything Matters
Principle 3: Surprise and Delight
Principle 4: Embrace Resistance
Principle 5: Leave Your Mark
Concordance
Front Cover | Copyright | Table of Contents | Excerpt | Index
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