First the plus points:-
A well made metal box that should last for years, justifying the not inconsiderable price.
Seems to switch USB Keyboard/Mouse reliably and pretty quickly, have not tried audio or other USB ports switching yet.
Display quality appears to be unaffected by the switch, although I only go up to 1280 x 1024 per screen.
With a switch from another manufacturer VGA was affected.
Then the negative:-
16 days after purchase it has failed, will not switch one of the display ports. Moving computers between ports leaves the problem on the same port, thereby proving not a GFX card or cable issue.
With Microsoft Windows 7 you may well have issues unless you can force the EDID used. Note that this is in general considered to be a Win 7 problem, not an issue with the KVM switch as such, given the number of scathing comments in various forums....
Basically until I started to force the EDID Win 7 decided that in fact there was only 1 screen and refused to use the other. Forcing EDID, using Nvidias control panel for example, is a workaround, OK if you never change screens. Having to force the EDID this way also suggests the selling point that the box 'remembers EDID' is a suspect claim, at least as far as Win 7 is concerned. WinXP worked fine.
Also when it was operational the box itself decides whether to switch a display or not, it does not obediently switch between the sources you select, so sometimes you will end up with displays from both computers.
So, the convenience of only pressing one switch to select between 2 (or 4 on the bigger model) computers is somewhat outweighed by the overall unreliability of the Win 7 experience.
UPDATE: Kudos to StarTech and the distributor, Whistler. Authorisation to return agreed quickly, item being collected for repair tomorrow. Having calmed down a little I have moderated the review in places.
UPDATE: Actually a replacement was not available, so I received a credit instead. Decided to get this item instead, Aten CS1642 2-Port USB 2.0 DVI Dual View KVMP Switch. This comes complete with cables, including audio and USB included. So far working fine, since 5th Oct.