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Technical Details
- No Paper: We email your policy within 24 hours and let you store your receipts with us for a paperless claims process.
- Mechanical and Electrical Claims: Your warranty plan begins on the date you purchased your item and is inclusive of the manufacturer warranty period.
- Accidental Cover: Accident cover starts on day 1, after you purchase the item.
- No Excess: Zero excess on SquareTrade warranties.
- Availability: Available for items purchased on or outside of Amazon.co.uk
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Product Description
Legal Disclaimer
Please note: Your Warranty Contract will be delivered via email within 24 hours of purchase and not mailed to you. If you don’t receive it, please contact 0800 433 4789.
The purchase of this extended warranty is not a requirement of your Amazon.co.uk purchase.
These SquareTrade extended warranties are sold and administered by SquareTrade Limited (“SquareTrade”), which includes the processing of your information by SquareTrade. SquareTrade is authorised and regulated by the Financial Services Authority (FSA) under registration number 538538.
This SquareTrade extended warranty is 100% underwritten by AmTrust International Underwriters Limited (Registered in Ireland with company registration number 169384 and having its registered office at 40 Westland Row, Dublin 2, Ireland). AmTrust International Underwriters Limited is authorised and regulated by the Irish Financial Services Authority and is licensed to operate in the United Kingdom by the Financial Services Authority (FSA). Both status can be confirmed by calling the FSA on 0845 606 1234 or at www.fsa.gov.uk, with registration number is 203014.
By purchasing this extended warranty you confirm that you have read and understood this important information, the Product description, general information, Terms and Conditions and the Key Facts document, and that you satisfy the qualifying conditions detailed in these documents.
Terms and Conditions
Key Facts Document
Manufacturer's Description
5 Years of protection from failures: mechanical, electrical and accidental
- Accidents cause most failures, and manufacturers do not cover accidents.
- Get 100% parts and labour protection coverage from SquareTrade.
- Accident coverage starts on day 1, after you purchase the item.
Easy Claims Filing:
SquareTrade's claim process is painless - start over the phone. Express shipping is free to and from SquareTrade's depot, and you will be sent a special shipping box for fragile electronics. You will receive email updates at every step in the process so you will never be left in the dark:
For large items like TVs 42 inches and up, we will come to you:
Hassle-Free Warranty
SquareTrade has designed the warranty with your needs in mind. They make it easy for you to:
- Cut the paperwork. You can fax or email SquareTrade your item receipt any time, and they will store it as proof of purchase.
- Cancel anytime. In the first 30 days, you may cancel for a full refund. After that, you are reimbursed the unused part of your warranty – e.g., if you cancel your 5-year warranty, after 30 months with no claims, you'll get 50% of your money back.
- Transfer at no cost. When your device changes ownership, so can your warranty. Transfers can be done via phone.
Other Things You Should Know:
- Upon purchase, you will get an email from SquareTrade. This is your official confirmation of a purchase. The email will also have a link to the "My Warranties" section on the SquareTrade website where you can view and manage your warranties. You will not get a paper contract unless you request one. So as to offer an efficient customer experience, SquareTrade may also contact you about your purchase by telephone or email.
- Please read the terms and conditions in the .pdf file at the top of the page. There is an easy to understand Key Facts Document with all the highlights you need to know.
- Warranty lasts five years from item purchase date. Your warranty plan begins on the date you purchased your item and is inclusive of the manufacturer warranty period. For pre-ordered products call SquareTrade to extend your warranty plan to the actual shipping date. If you have an issue and are covered by the manufacturer at that time, you'll be directed to the manufacturer first.
- For Freephone assistance please call 0800 433 4789. Call us between 9am and 6pm GMT, 7 days a week - an agent is always happy to assist you.
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Customer Reviews
They state "The last thing you want when your item breaks down is a cheap refurbished item that is two generations old. If your item breaks and can't be fixed, you will be reimbursed your full item replacement cost". Yet on the key facts PDF document (the small print) they state they may, at their discretion, "Provide a new, rebuilt, or refurbished product of the same or newer model"
They also state that "Reimbursement may be in the form of a cash settlement or a gift card from the merchant from which you bought the insured item." but I was told on the phone the gift card would be from Amazon regardless of where you bought your item from.
Contradictory information here so buyer beware.
I did not expect the purchase of my warranty to be so customer friendly and this makes a refreshing change.
the cover seems fairly comprehensive and ticks all the boxes for me. Read more
At this stage they have been very professional and helpful. Nothing too much trouble. Read more
Listmania!
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