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Product Description
Product Description
This protection plan covers most household electronics, including MP3 players, digital cameras, sat navs and car electronics, game consoles, home audio, computer peripherals, and other portable electronics (There are separate plans for TVs and Laptops). For a complete list of products contact SquareTrade at 0800 433 4789.
2 Years of protection from failures: mechanical, electrical and accidental
- Accidents cause most failures, and manufacturers do not cover accidents.
- Get 100% parts and labour protection coverage from SquareTrade.
- Accident coverage starts on day 1, after you purchase the item.
Easy Claims Filing:
SquareTrade's claim process is painless - start over the phone. Express shipping is free to and from SquareTrade's depot, and you will be sent a special shipping box for fragile electronics. You will receive email updates at every step in the process so you will never be left in the dark:
For large items like TVs 42 inches and up, we will come to you:
Hassle-Free Warranty
SquareTrade has designed the warranty with your needs in mind. They make it easy for you to:
- Cut the paperwork. You can fax or email SquareTrade your item receipt any time, and they will store it as proof of purchase.
- Cancel anytime. In the first 30 days, you may cancel for a full refund. After that, you are reimbursed the unused part of your warranty – e.g., if you cancel your 2-year warranty, after 12 months with no claims, you'll get 50% of your money back.
- Transfer at no cost. When your device changes ownership, so can your warranty. Transfers can be done via phone.
Other Things You Should Know:
- Upon purchase, you will get an email from SquareTrade. This is your official confirmation of a purchase. The email will also have a link to the "My Warranties" section on the SquareTrade website where you can view and manage your warranties. You will not get a paper contract unless you request one. So as to offer an efficient customer experience, SquareTrade may also contact you about your purchase by telephone or email.
- Please read the terms and conditions in the .pdf file at the top of the page. There is an easy to understand Key Facts Document with all the highlights you need to know.
- Warranty lasts two years from item purchase date. Your warranty plan begins on the date you purchased your item and is inclusive of the manufacturer warranty period. For pre-ordered products call SquareTrade to extend your warranty plan to the actual shipping date. If you have an issue and are covered by the manufacturer at that time, you'll be directed to the manufacturer first.
- For Freephone assistance please call 0800 433 4789. Call us between 9am and 6pm GMT, 7 days a week - an agent is always happy to assist you.
Legal Disclaimer
Please note: Your Warranty Contract will be delivered via email within 24 hours of purchase and not mailed to you. If you don’t receive it, please contact 0800 433 4789.
The purchase of this extended warranty is not a requirement of your Amazon.co.uk purchase.
These SquareTrade extended warranties are sold and administered by SquareTrade Limited (“SquareTrade”), which includes the processing of your information by SquareTrade. SquareTrade is authorised and regulated by the Financial Services Authority (FSA) under registration number 538538.
This SquareTrade extended warranty is 100% underwritten by AmTrust International Underwriters Limited (Registered in Ireland with company registration number 169384 and having its registered office at 40 Westland Row, Dublin 2, Ireland). AmTrust International Underwriters Limited is authorised and regulated by the Irish Financial Services Authority and is licensed to operate in the United Kingdom by the Financial Services Authority (FSA). Both status can be confirmed by calling the FSA on 0845 606 1234 or at www.fsa.gov.uk, with registration number is 203014.
By purchasing this extended warranty you confirm that you have read and understood this important information, the Product description, general information, Terms and Conditions and the Key Facts document, and that you satisfy the qualifying conditions detailed in these documents.
Terms and Conditions
Key Facts Document
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Customer Reviews
Most Helpful Customer Reviews
124 of 130 people found the following review helpful
By Shugalug
Service plan term:3 Years| Service plan covered value:_£150-£175 Items|Amazon Verified Purchase
Beware of this clause hidden in the Warranty Document - It means that you do not get three years repair cover , you ONLY GET cover for three years up to a the value of the product. IE if the product is valued at Two Hundred, and your first repair cost eighty pounds, you have only one hundred and twenty pounds worth of repairs left....
'Maximum Coverage - Subject to approval, this insurance allows for multiple replacements of
your insured item. The maximum liability under this policy shall be the original purchase
price of the insured item, excluding delivery charges.
When you have received repairs or replacements up to the value of
the original purchase price of the insured item or a cash settlement for
the replacement cost of a new item of equal features and functionality,
your policy will immediately end.'
'Maximum Coverage - Subject to approval, this insurance allows for multiple replacements of
your insured item. The maximum liability under this policy shall be the original purchase
price of the insured item, excluding delivery charges.
When you have received repairs or replacements up to the value of
the original purchase price of the insured item or a cash settlement for
the replacement cost of a new item of equal features and functionality,
your policy will immediately end.'
53 of 56 people found the following review helpful
Service plan term:3 Years| Service plan covered value:_£250-£300 Items|Amazon Verified Purchase
Let's face it, a lot of the 'extended guarantee' stuff on the high street is a con, as usually items are covered either by the manufacturer's own warranty or your home insurance (and in fact it's how a lot of the big electrical retailer's profits are made) In the case of home insurance of course there may well be an excess - typically the first 50 pounds - and some exclusions as well. But having bought a nifty internet tablet, likely to be taken out and about a lot I felt that extended peace of mind was a real option, especially as it is of a size to be easily dropped, or stolen, dropped in my bath & etc. This product is the obvious solution, and appears to have very few exclusions. At about £16 a year its the sort of price I see as being sensible. Service so far has been professional and prompt. I'm not sure I'd take it out for a big TV etc, but for more 'at risk' handheld devices it seems just the job. (Note that the period of cover here includes the first year of ownership, so that there is some overlap, although the lack of exclusions means extra security to other, more regular guarantees.)
9 of 9 people found the following review helpful
Service plan term:3 Years|Service plan covered value:_£200-£250 Items
I cold not recommend these guys high enough! They were fast, effecient and most of all helpful. Every time that I have contacted them - no matter what the question - they have been extremely helpful and have answered everything that I have asked! BUYS THIS!!!
9 of 9 people found the following review helpful
By mark
Service plan term:3 Years|Service plan covered value:_£100-£125 Items
This seems to have it all. The only thing that is not covering is loss/theft, but I am a lot more likely to damage it accidentally anyway!! Great customer service too, contacting me almost immediately after purchase to welcome me and to let me know what my responsibilities are. Very happy so far, let's see what it is like when I have to make a claim!
9 of 9 people found the following review helpful
By Matt congo
Service plan term:3 Years|Service plan covered value:_£100-£125 Items
After I compared several other similar products Square trade where clearly streets ahead of all the others, if your spending good money on good product you want a warranty to match and this fits the bill, 5 STAR
68 of 73 people found the following review helpful
By A. Kane
Service plan term:3 Years|Service plan covered value:_£350-£400 Items
I purchased a Squartrade warranty policy upon purchase of a new phone. Shortly after purchase I received a phone call from Squaretrade, confirming my details and asking if I had any questions. This left me with a good impression from the start.
Unfortunately, I had to make a claim against my warranty when my phone had an unexpected encounter with a bathtub full of soapy water. The claims process couldn't be simpler.
Step 1: I phoned the Squaretrade helpline and quoted my policy number. After a quick chat with one of their helpful agents, I was advised that they would need to inspect my phone in order to process my claim. The conversation took no longer than 20 minutes.
Step 2: I received an email with a free-post address label. I printed the label, packaged up my phone, and sent it to Squaretrade by recorded delivery (for piece of mind). Sending the phone by recorded delivery only cost me an extra 77 pence.
Step 3: Within a week I had received emails to confirm receipt of the phone and to advise that it had passed inspection. Furthermore, I was to receive an Amazon Gift Card for the full value of the cover!
The phone cost me £350 new and was only 6 months old. The full value of the cover was £400. I was delighted, as this enabled me to purchase a new replacement phone, case, AND new Squaretrade warranty.
Sqauretrade are brilliant. I recommend them to anyone with an expensive phone, especially if you have a clumsy streak!
Unfortunately, I had to make a claim against my warranty when my phone had an unexpected encounter with a bathtub full of soapy water. The claims process couldn't be simpler.
Step 1: I phoned the Squaretrade helpline and quoted my policy number. After a quick chat with one of their helpful agents, I was advised that they would need to inspect my phone in order to process my claim. The conversation took no longer than 20 minutes.
Step 2: I received an email with a free-post address label. I printed the label, packaged up my phone, and sent it to Squaretrade by recorded delivery (for piece of mind). Sending the phone by recorded delivery only cost me an extra 77 pence.
Step 3: Within a week I had received emails to confirm receipt of the phone and to advise that it had passed inspection. Furthermore, I was to receive an Amazon Gift Card for the full value of the cover!
The phone cost me £350 new and was only 6 months old. The full value of the cover was £400. I was delighted, as this enabled me to purchase a new replacement phone, case, AND new Squaretrade warranty.
Sqauretrade are brilliant. I recommend them to anyone with an expensive phone, especially if you have a clumsy streak!
77 of 83 people found the following review helpful
By Chris B.
Service plan term:3 Years|Service plan covered value:_£350-£400 Items
Setting up the extended warranty is dead easy and the product gives some peace of mind. I would have liked to know however that registering this product requires you to have kept electronic copies of your purchase details from amazon. I have got printouts which I can use in case of a claim. But the offer to retain my details if I merely sent an electronic copy, which would have been very welcome, came to late; afterall you don't want your e-mail folders full of past transactions! If you learn from my mistake this will be an even better product for you.
7 of 7 people found the following review helpful
By B. Hayes
Service plan term:2 Years| Service plan covered value:__£50-£75 Items|Amazon Verified Purchase
It says here on the Amazon description page that this warranty is available for products sold both on Amazon and elsewhere. So I bought it to cover some headphones I bought from the Apple Store.
Now I'm a bit confused. Maybe I was being stupid, but the warranty they sent through doesn't actually specify anything about the item other than the maximum price (£74.99). And they don't ask me to fill out any details about it. I don't even have to submit a receipt until/if I ever claim. So right now they have no idea what item is covered.
It doesn't seem right - surely they have to know a bit more at the start about what they are covering. Have emailed them to see. Maybe I misunderstood and buying the warranty on Amazon can only cover an Amazon purchase?
Now I'm a bit confused. Maybe I was being stupid, but the warranty they sent through doesn't actually specify anything about the item other than the maximum price (£74.99). And they don't ask me to fill out any details about it. I don't even have to submit a receipt until/if I ever claim. So right now they have no idea what item is covered.
It doesn't seem right - surely they have to know a bit more at the start about what they are covering. Have emailed them to see. Maybe I misunderstood and buying the warranty on Amazon can only cover an Amazon purchase?
Most Recent Customer Reviews
5.0 out of 5 stars
Couldn't be without it.
It arrived as described and now I am confident that whatever happens my protection plan is there to make it all right again.
Published 3 days ago by Rob
5.0 out of 5 stars
3 year warranty
Should I need this service, I hope that I shall love it. They modified the printer details very efficiently as there was a mix up by the supplier.
Published 5 days ago by Marjorie Jones
5.0 out of 5 stars
I have purchase warranty to cover a fuzion5 tablet I bought for my 8...
I have purchase warranty to cover a fuzion5 tablet I bought for my 8 year son :)
this pricing is affordable.
this pricing is affordable.
Published 5 days ago by Mr. R. K. Chohan
5.0 out of 5 stars
Well worht the cover!
Bought a hard drive over a year ago, and luckily, decided to purchase extended warranty with Squaretrade. Read more
Published 13 days ago by P. Ferdinand
5.0 out of 5 stars
very recommedned
As compared to other insurance I liked it much due to competitive price and ease to get the device registered.
Published 28 days ago by lifeisshort
1.0 out of 5 stars
Dont remember
Not sure what this was for so I cannot rate it correctly. Apologies for the inconvenience of posting this to me to rate.
Published 1 month ago by Toni
5.0 out of 5 stars
Square trade 3 year warranty
Hopefully I won't need to claim on it .Covers accidental damage which is why I bought it for my new camera .Thought it was good value for money!
Published 1 month ago by silvery
1.0 out of 5 stars
Rude and don't understand the concept of refund.
Guys if you're paying these people then there's something wrong with you. As would you in life really pay people to be rude arrogant and offensive to you? Read more
Published 1 month ago by kolay capacitive pen and case
5.0 out of 5 stars
Excellent warranty
Can't argue with square trade warranties. You can buy them then if you decide to change your mind they refund you pro rate. Superb customer service. Great service all round.
Published 1 month ago by ST
5.0 out of 5 stars
Great Deal
it was as it was described and was delivered promptly. I am very pleased with this product and would recommend this supplier to any of my friends :)
Published 1 month ago by adam
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