What does a SquareTrade plan cover?
Protection from drops, spills & you
Drop it? Spill on it? Run over it? No worries. We cover accidents caused by you and people you know. (Plan does not cover intentional damage, loss, or theft.)
Protection from normal, everyday use
Repairing your average mechanical or electrical failure can cost as much as buying a new device. SquareTrade covers you beyond the manufacturer's warranty, including parts and labour.
SquareTrade Protection Plan
What else does a SquareTrade plan include?
100% parts & labour
We've got you covered.
5-day service guarantee
For smaller shippable items sent into our service centre, we will repair or replace your item in five working days after we've received it, or your plan is free.
In-home service for large items
For large items, we'll send a technician to your home, or you can arrange for your own repair provider and we'll reimburse you. Your choice.
If you need a repair while abroad, send us a valid repair receipt for your item and we will reimburse you within five business days.
Cancel or transfer anytime
Customers receive a full refund if they cancel in the first 45 days. Refunds are pro rata after that. Transferring your protection plan is free and can be done over the phone.
We'll email your protection plan to you within two hours of purchase. (Remember to check your SPAM filter if you don't receive it.)
How does a SquareTrade plan work?
File a claim online 24/7, or over the phone from 8am to 8pm Mon-Fri and 9am to 6pm Sat-Sun (GMT).
We’ll provide free express postage to and from our service depot. For large items, we’ll send a technician to your home.
If we can't repair or replace it, we'll pay you the replacement value.
Things to know:
- Please note: Your Protection Plan Contract will be delivered via email within 24 hours of purchase. If you don't receive it, please contact 0808 189 1453.
- The purchase of this protection plan is not a requirement of your Amazon.co.uk purchase. SquareTrade Protection Plans purchased on Amazon are only available for new products.
- These SquareTrade Protection Plans are sold and administered by SquareTrade Limited ("SquareTrade"), which includes the processing of your information by SquareTrade. SquareTrade is authorised and regulated by the Financial Conduct Authority under registration number 538538.
- This insurance is arranged by SquareTrade Limited with UK General Insurance Ltd on behalf of Ageas Insurance Limited, Registered in England No.354568. Registered Office: Ageas House, Hampshire Corporate Park, Templars Way, Eastleigh, Hampshire SO53 3YA.
- UK General Insurance Limited is authorised and regulated by the Financial Conduct Authority.
- Ageas Insurance Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.
- This can be checked on the Financial Services Register by visiting the FCA's website or by calling the FCA on 0800 111 6768.
- By purchasing this protection plan you confirm that you have read and understood this important information, the Product description, general information, Terms and Conditions and the Key Facts document, and that you satisfy the qualifying conditions detailed in these documents.
- You can buy extended warranties from other companies. You do not have to buy the warranty at the same time as the product. Other forms of protection, such as home contents insurance, may meet your needs.
Still have questions?
Just call us at 0808 189 1453 from 8am to 8pm Mon-Fri and 9am to 6pm Sat-Sun (GMT).