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Technical Details
- No Paper: We email your policy within 24 hours and let you store your receipts with us for a paperless claims process.
- Mechanical and Electrical Claims: Your warranty plan begins on the date you purchased your item and is inclusive of the manufacturer warranty period.
- Accidental Cover: Accident cover starts on day 1, after you purchase the item.
- No Excess: Zero excess on SquareTrade warranties.
- Availability: Available for items purchased on or outside of Amazon.co.uk
Product details
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Product Description
Legal Disclaimer
Please note: Your Warranty Contract will be delivered via email within 24 hours of purchase and not mailed to you. If you don’t receive it, please contact 0800 433 4789.
The purchase of this extended warranty is not a requirement of your Amazon.co.uk purchase.
These SquareTrade extended warranties are sold and administered by SquareTrade Limited (“SquareTrade”), which includes the processing of your information by SquareTrade. SquareTrade is authorised and regulated by the Financial Services Authority (FSA) under registration number 538538.
This SquareTrade extended warranty is 100% underwritten by AmTrust International Underwriters Limited (Registered in Ireland with company registration number 169384 and having its registered office at 40 Westland Row, Dublin 2, Ireland). AmTrust International Underwriters Limited is authorised and regulated by the Irish Financial Services Authority and is licensed to operate in the United Kingdom by the Financial Services Authority (FSA). Both status can be confirmed by calling the FSA on 0845 606 1234 or at www.fsa.gov.uk, with registration number is 203014.
By purchasing this extended warranty you confirm that you have read and understood this important information, the Product description, general information, Terms and Conditions and the Key Facts document, and that you satisfy the qualifying conditions detailed in these documents.
Terms and Conditions
Key Facts Document
Manufacturer's Description
2 Years of protection from failures: mechanical, electrical and accidental
- Accidents cause most failures, and manufacturers do not cover accidents.
- Get 100% parts and labour protection coverage from SquareTrade.
- Accident coverage starts on day 1, after you purchase the item.
Easy Claims Filing:
SquareTrade's claim process is painless - start over the phone. Express shipping is free to and from SquareTrade's depot, and you will be sent a special shipping box for fragile electronics. You will receive email updates at every step in the process so you will never be left in the dark:
For large items like TVs 42 inches and up, we will come to you:
Hassle-Free Warranty
SquareTrade has designed the warranty with your needs in mind. They make it easy for you to:
- Cut the paperwork. You can fax or email SquareTrade your item receipt any time, and they will store it as proof of purchase.
- Cancel anytime. In the first 30 days, you may cancel for a full refund. After that, you are reimbursed the unused part of your warranty – e.g., if you cancel your 2-year warranty, after 12 months with no claims, you'll get 50% of your money back.
- Transfer at no cost. When your device changes ownership, so can your warranty. Transfers can be done via phone.
Other Things You Should Know:
- Upon purchase, you will get an email from SquareTrade. This is your official confirmation of a purchase. The email will also have a link to the "My Warranties" section on the SquareTrade website where you can view and manage your warranties. You will not get a paper contract unless you request one. So as to offer an efficient customer experience, SquareTrade may also contact you about your purchase by telephone or email.
- Please read the terms and conditions in the .pdf file at the top of the page. There is an easy to understand Key Facts Document with all the highlights you need to know.
- Warranty lasts two years from item purchase date. Your warranty plan begins on the date you purchased your item and is inclusive of the manufacturer warranty period. For pre-ordered products call SquareTrade to extend your warranty plan to the actual shipping date. If you have an issue and are covered by the manufacturer at that time, you'll be directed to the manufacturer first.
- For Freephone assistance please call 0800 433 4789. Call us between 9am and 6pm GMT, 7 days a week - an agent is always happy to assist you.
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Customer Reviews
Most Helpful Customer Reviews
10 of 10 people found the following review helpful
Service plan term:3 Years|Service plan covered value:£2000-£2500 Items
Caveat: Like the majority of other reviewers to date, I've yet to use this insurance/warranty combination in practice.
But it doesn't take long to work out that this is a poor deal for Amazon customers and a great one for 'Square Trade'.
Try looking at it as a bet, based on the one-time warranty/insurance premium paid and the amount insured - it suddenly becomes a "D'oh!" deal.
Something Homer might go for? ;)
Starting with the lowest level of cover - machines from £100 to £125 - Square Deal want £45 for 3 years cover.
OK - if it's a £125 laptop/netbook we divide 125 by 45, and the answer is 2.78.
You might think that these are odds of 2.78 to 1, but a bookie gives you your bet back and insurers are craftier than that.
To calculate a bookies odds, we must subtract the £45 'bet' from the £125 'payback' before dividing.
This time we get odds of 1.78 to 1 - or short enough odds for a sure thing.
It gets worse if we consider the £100 end of the price range - 1.22 to 1 - or pretty near even odds. A 'racing certainty'?
Looked at from an insurance/warranty perspective, if we are generous and use the best-case 2.78 to 1 odds, this means that 1 in 3 - a third of the insured laptops - can be a total loss inside the 3 year period and 'Square Trade' can still make a small profit. How often do insurance claim incidents happen to you?
OK, I can think of one 10-year-old who has a happy tendency to wreck things, but do you want to be paying a premium that supports the accident-prone 10-year-old laptop owners?
Without being dropped, stood on, filled with sticky drinks or otherwise abused it's our experience that laptops go for years and years - we've refurbished (more RAM, new free software, paint job) many ~£30 8-year-old laptops as gifts for the grandkids and such, and these are still working after another 3 years, although some of the batteries are in need of replacement.
So what about the 2-year deal from 'Square Trade'? It's worse!
For our £125 example it'd cost you £39 for two years - one third less time on cover (33% less) for 13% less money.
Well, it's a 20% better deal for them, I suppose, but you'd have to be feeling generous.
The bottom line is that you can get laptop cover for far less on your household insurance. Check it out.
As an example, look at the Square Trade cost for a £2000 laptop - £500 for 3 years.
That's more than a year's total house & contents insurance on many hundreds of thousands of pounds.
You may already be covered for laptop theft and accidental damage on your household policy. We are.
Warranty?
There are firms that offer an excellent 2-year warranty for free with new laptops.
One of them is "Never knowingly undersold", too.
But it doesn't take long to work out that this is a poor deal for Amazon customers and a great one for 'Square Trade'.
Try looking at it as a bet, based on the one-time warranty/insurance premium paid and the amount insured - it suddenly becomes a "D'oh!" deal.
Something Homer might go for? ;)
Starting with the lowest level of cover - machines from £100 to £125 - Square Deal want £45 for 3 years cover.
OK - if it's a £125 laptop/netbook we divide 125 by 45, and the answer is 2.78.
You might think that these are odds of 2.78 to 1, but a bookie gives you your bet back and insurers are craftier than that.
To calculate a bookies odds, we must subtract the £45 'bet' from the £125 'payback' before dividing.
This time we get odds of 1.78 to 1 - or short enough odds for a sure thing.
It gets worse if we consider the £100 end of the price range - 1.22 to 1 - or pretty near even odds. A 'racing certainty'?
Looked at from an insurance/warranty perspective, if we are generous and use the best-case 2.78 to 1 odds, this means that 1 in 3 - a third of the insured laptops - can be a total loss inside the 3 year period and 'Square Trade' can still make a small profit. How often do insurance claim incidents happen to you?
OK, I can think of one 10-year-old who has a happy tendency to wreck things, but do you want to be paying a premium that supports the accident-prone 10-year-old laptop owners?
Without being dropped, stood on, filled with sticky drinks or otherwise abused it's our experience that laptops go for years and years - we've refurbished (more RAM, new free software, paint job) many ~£30 8-year-old laptops as gifts for the grandkids and such, and these are still working after another 3 years, although some of the batteries are in need of replacement.
So what about the 2-year deal from 'Square Trade'? It's worse!
For our £125 example it'd cost you £39 for two years - one third less time on cover (33% less) for 13% less money.
Well, it's a 20% better deal for them, I suppose, but you'd have to be feeling generous.
The bottom line is that you can get laptop cover for far less on your household insurance. Check it out.
As an example, look at the Square Trade cost for a £2000 laptop - £500 for 3 years.
That's more than a year's total house & contents insurance on many hundreds of thousands of pounds.
You may already be covered for laptop theft and accidental damage on your household policy. We are.
Warranty?
There are firms that offer an excellent 2-year warranty for free with new laptops.
One of them is "Never knowingly undersold", too.
20 of 21 people found the following review helpful
Service plan term:3 Years|Service plan covered value:_£450-£500 Items
I have been reading thro all the very positive reviews from people who have bought but not used the guarantee. The one person who has used it said the warranty was voided after one claim!!!
How can four plus stars be given to a product that has not been tested in practice - very misleading!!!
How can four plus stars be given to a product that has not been tested in practice - very misleading!!!
17 of 18 people found the following review helpful
Service plan term:2 Years|Service plan covered value:_£400-£450 Items
Customer service is very heplful when you want to discuss policy. Kept waiting on the phone for a long time to make a claim though. Doesn't cover theft or loss of item. Fairly expensive for the little it provides. Insurance is terminated if you make a claim, that seems unusual and unfair. Overall an average 3STARS!
Most Recent Customer Reviews
laptop insurance
Squaretrade insurace were very prompt and courteous when I bought their insurance off them.
They had the courtesy to to telephone me after my purchase to see if there were any... Read more
They had the courtesy to to telephone me after my purchase to see if there were any... Read more
Published 2 months ago by john
Void after the first claim?.......
.....If that is the case I fail to see how lots of people give it multiple stars. I almost purchased this but not under those terms, sorry.
Published 3 months ago by abc
Good deal.
Purchased this for my archos 101. Seems like a very good deal but obviously proof only comes if you have to make a claim. Read more
Published 3 months ago by axle
Square Trade Warranty
As usual Amazon with their thinking caps realising that small items costing a lot of money can always have an accident and offering cover against
Published 4 months ago by L J ARTHURS
Slick service
Set up was really straightforward. I also like the facility to lodge an electronic copy of the receipt with Square Trade to save digging it out in the future. Read more
Published 4 months ago by Wakatipu
Peace of mind at a reasonable price
The SquareTrade 3-Year Laptop Warranty Plus Accident Protection for items £150-175 is peace of mind at a reasonable price product. Read more
Published 6 months ago by Not A Computer
Super Fast Service
I was impressed with the setup of Square Trade, there are technicians on hand to help the client with any problems. I feel secure knowing I have bought this warranty.
Published 8 months ago by Amazon
Excellent price and service
The warranty price is great for ithe laptop purchased and the customer service can not be beat! Will definately get another warranty for future electronics!
Published 9 months ago by Pace J. Lu
LAPTOP WARRANTY
SQUARETRADE 3YEAR WARRANTY.
THE WARRANTY APPEARS VERY GOOD VALUE AND THE COMPANY EFFICENT AND RELIABLE CAN ONLY TRULY JUDGE IF HAVING TO MAKE A CLAIM BUT 3 YEARS PEACE OF... Read more
THE WARRANTY APPEARS VERY GOOD VALUE AND THE COMPANY EFFICENT AND RELIABLE CAN ONLY TRULY JUDGE IF HAVING TO MAKE A CLAIM BUT 3 YEARS PEACE OF... Read more
Published 10 months ago by J. V. Bennetts
Hits the sweet spot
The SquareTrade warranty with accident protection is just perfect. The manufacturer's warranty wasn't going to cover accidents and since we're giving a laptop (albeit a relatively... Read more
Published 10 months ago by truffle hound
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