Ordered on Monday, delivered on the Wednesday, fantastic service.
The product comes as two pieces, one for the clip frame that fits very tightly around the phone and the second the vent bracket itself. Various fit options for the vents, fitted perfectly in a 3 series BMW with square vent. Unlikely to fit fancy vents. Seems very sturdy, like the way that you can tighten the ball joint so that you can have the phone at any angle you like. All in all very pleased with the product, would recommend.