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Customer Reviews

2.2 out of 5 stars6
2.2 out of 5 stars
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on 6 April 2014
Spot have done a software update and it doesn't work.
Often it cannot connect to the server to update the contacts. Then when you have eventually done that, it won't send a message as you cannot select your group and massage to send.

Spot don't answer emails, so don't expect customer support.

As a sailor, it's quite reassuring for my family to receive daily position updates and texts.
I've bought a sat phone now. This Spot Connect will be put on ebay.
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on 13 October 2011
I have recently upgraded to the spot connect from the spot personal tracker. Like the personal tracker the spot connect allows you to send pre defined messages BUT it also allows you via bluetooth to connect your smart phone and send messages. The yearly service and message bundles costs are not too high and for piece of mind its well worth it.
I wait to see what the battery consumption will be like as it only holds two AA batteries and connecting to satellite network to send messages and via bluetooth to your smart phone at the same time MUST impacted on battery life.
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on 13 August 2014
Absolute rubbish. Required a firmware update right from the off using a very clunky firmware upgrade program that didn't work.

The 'helpdesk' was singularly unhelpful in resolving the firmware issue. I suspect this is just a duff product all round.

Now stuck with this not cheap item as missed the return date. Will be using an alternative manufacturer in future.
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on 6 October 2015
This doesnt work in parts of the world like Southern Africa. Also the text delivery is patchy and you can't be sure if it actually got delivered
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on 12 August 2014
Not suitable for iPhone 5.
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on 10 August 2013
It is quite likely a good SOS beacon (haven't tested that, knocking on the wood) - but is pretty back for tracking hikes.

It sends updates once in 10 minutes (and I couldn't alter that). It works somewhat well for sailing (since boat goes on a straight course), but is way too much for hiking. Also, if something prohibits GPS reception or message going through, it'll just wait for another 10 minutes, and tracks won't have altitude.
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