The EASYfit split air conditioners comprise two elements - an internal and an external unit. The internal unit is fitted to a metal mounting plate on a wall in the room to be cooled, whilst the external unit is situated outside the building. The two are connected using copper pipe. The external unit, or condenser, removes the heat from the room and dissipates it outside, along with any condensation that's built-up in the system, whilst the internal unit provides cooling. The system will Heat the room as well when required. This is a HIGHLY ECONOMICAL UNIT and has recieved a GRADE A for its Energy Efficiency Rating. PRODUCT FEATURES: High efficiency air filters to remove odours and particles. Anti-mould coating for hygienic operation. Digital display to show operational settings and temperature. A [#]Smart Air[#] feature that will recall previous settings at the push of a button. UNIT SPECIFICATIONS: Power Rating: 220-240V, 50 Hz. Capacity: cooling 12000(3.5Kw); heating 13000(3.8Kw). Power Input (W) 1050/1070. Current Input Rated/Max (A) 4.8/4.9. EER (w/w) 3.36. COP (w/w) 3.51. Noise (dB(A)): indoor ?33; outdoor ?44. Dehumidification (L/h) 1.4. Airflow (sqM/h) 550/500/430. Net Dimension (mm): Indoor Unit: 785 x 275 x 175; Outdoor Unit: 810 x 320 x 540. Net Weight: Indoor Unit: 10kg; Outdoor Unit 38kg. Max Room Size (m²) 25. Max Conservatory Size (m²) 12. Connecting Pipe Length Included: 4m. Energy Efficiency Rating: A. This product is guaranteed for 12 months from the date of original purchase. Includes everything you will need in the box. The Simple Installation Guide covers each section step by step, and even the refrigerant is included, stored in the outdoor unit. And the Easy Fit Technicians are only a phone call away if you need help!