I bought this for my wife, and she was very impressed with my ability to choose a nice item of clothing for her. She immediately fell in love with it, and put a lot of wear in to it during the recent cold snap. According to her it kept her lovely and toasty, and she looked great in it.
Unfortunatly, even after following the washing instructions, the red ran in the wash and dyed the white faux wool around the hood to pink. My wife didn't mind though (but I did), and she wouldn't let me return it. She continued to wear it as normal when all of a sudden the outside zip broke on her, so she can't do it up anymore. I believe that it is now laying at the bottom of the wardrobe, likely never to be put on again as without the ability to do up the outside zip it just looks rubbish.
A sorry end to what was a lovely item.