Think this laptop with software was good value at the price (was 437ish March 2011), nice bright and clear display, photos look stunning, quiet when operating, no problems so far/after 2 months. Still getting to grips with the touch pad, but that's me, not the laptop, I think. Easy guided setup and various pre-installed software probably helpful for new users. Not a big Windows 7 fan and the starter versions of word and excel are limited, but do the basics. The sound quality is ok, maybe a little tinny on some sound at high volume, but perfect through headphones, so maybe you would need better speakers if you really wanted to watch films/listen to music at any real volume. I'm being super-critical here, but I love this laptop, usual quality you would expect from Sony (PS3 network security aside), and would recommend it as good value for money.