Most Helpful Customer Reviews
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98 of 101 people found the following review helpful:
4.0 out of 5 stars
A Good Buy!, 11 Jul 2006
Having read the review on this site, I was loathe to risk the purchase, but having long experience of Sony products I decided to risk it. I am so pleased that I did. I have not experienced any of the problems the earlier reviewer mentions. ALL my DVD's and video's play on the machine, "homegrown" or purchased - with excellent results. My only complaint? The Instruction book is rather complex, and pre-supposes a knowledge of the subject.
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143 of 161 people found the following review helpful:
2.0 out of 5 stars
Problems with RDRVX410, 4 Feb 2006
By A Customer
In theory a nice piece of kit. Bought one just after they came out in October 2005. Trouble is only about half the DVDs I have will play on it. There is a software glitch Sony UK have admitted they cannot fix! They are consulting Japan, but two months later I still have a VHS and DVD Recorder that is an expensive cup holder.
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28 of 31 people found the following review helpful:
1.0 out of 5 stars
CAN I SEND IT BACK? PLEASE!!, 13 Dec 2006
Despite the negative feedback from some reviews (which I DID read before purchasing, I'm ashamed to say) I decided to brave it and buy a Sony RDR-VX410. Credit where it is due, the picture quality is very good. It is also relatively simple to use if you don't bother about the advanced features. Simply recording from TV, copying DVD to VHS and vice versa works well and should please most users. HOWEVER DO NOT, I repeat, DO NOT try to play double sided DVDs. It will get stuck inside the machine for a VERY LONG time. Guaranteed! I get the same problem with some normal, single sided DVDs but couldn't figure out any sort of "pattern" with them. The machine tries to "load data" for absolutely ages and never starts playing. You press the eject button, it acknowledges the command by displaying eject on the display for a few seconds, then it tries to "load the data" again. This cycle repeats itself WAAAY, WAAAY longer than a normal, level headed person would be expecting to wait for a simple "Eject" function to be performed. Last time it happened and I wasn't so furious that I could time it, it took 25 minutes for me to be able to get the F*****G disc out. ("Ah! It must be a problem with the discs", I hear you say... WRONG! It isn't! I play them ALL PERFECTLY on my CHEAP AND CHEARFUL Alba player, which is now permanently stationed on my rack, above the Sony. And to think that my intention when I bought the Sony was to reduce the number of appliances in my bedroom!). This problem occurred 8 to 10 times in the past few months. It must be an incompatibility issue of some sort, a design fault or this one is faulty, I don't know. Quite frankly, I expected much better from a product made by a household name such as Sony, which for me has always been synonymous with reliability, ease of use and long lasting equipment. This one has left me wishing I hadn't bought it. Most operations are painfully slow and the eject button has a mind of its own. Also, the menu on some DVDs simply don't show. You can't select an episode or chapter or scene. You have to play the whole movie, whether you like it or not. Having said all that, I still trust Sony, naively trying (hard) to convince myself that this was just a bad design or I got unlucky. Can I send it back? Please?
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