There seem to be a number of forum threads 'slagging off' the Home Delivery Network - used for 'super saver deliveries'. I can see why. My first TV vanished en route! After 2 weeks Amazon sent another and upgraded my order to first class, took 20 hours to arrive, wish I'd paid the extra to start with. Anyway, the TV - wanted a smallish TV for the back room. I have bought cheap non branded stuff in the past, but eventually the unit or remote or both drop to bits, so paid the extra for the Sony and glad I did. I am on the Isle of Man so in a weak Freeview area. I have a 20 year old TV aerial on the roof, through a booster and I can pick up 18 channels, all crystal clear. The TV has a great picture and sound is good too. It took minutes to tune itself in and now it is wall mounted, looks great. 20" is more than enough for the size of the room and the set can be pushed back out the way when not switched on. £300 well spent.