This phone is bad. The first one I got from the shop, kept mixing up the keys when texting. I missed calls because it would not ring, etc. The shop assistant agreed that the key-pad of this model is giving trouble. I got a new one from them that is slightly better, but it is still making mistakes. Sometimes it freezes when you try to navigate through the menu. At times, when you press the answer-button, it finishes the call instead. Apart from all these troubles, it is a nice phone. But I would never buy it again. If you buy it, be prepared to send it back five times before you get one that is working right.