bought this phone in june 2012, it is now going back for repair (1st time) with the rubber coming off near the keypad - will see how good they are at repairing it, was not happy that the call centre is in india !!
the phone is good, dropped various times and no damage to case or screen (not even any scratches on the gorilla glass.
was very difficult to get settings for the phone, as o2 wouldnt help nor would sonim, internet search helped and solved it.
all in all a very good phone, ring tone could be louder though, very good battery life (4 days)