I ordered this hoody as a birthday present for my sister who is an avid Big Bang Theory fan. Originally when I bought it, I bought an XL. Unfortunately, it was too big for my sister (this error was completely my fault, I simply picked too big a size!). When I got in contact with the seller, they replied very prompltly and offered to send me out a new hoody in a smaller size. The jumper(s) were of a lovely quality, and the print and picture were a good colour and thickness. I'd definitely buy this product again and recommend it to others!