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Social Style/Management Style Paperback – 7 Jan 1984

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Social Style/Management Style + People Styles at Work... And Beyond: Making Bad Relationships Good and Good Relationships Better
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About the Author

"Robert H. Bolton, Ph.D. is President of Ridge Consultants, where he develops, tailors, and conducts course for people whose success is largely dependent on interpersonal skills. Prior to founding Ridge Consultants, he designed training programs for the New York State Department of Mental Hygiene and founded a psychiatric and outpatient clinic. Dr. Bolton is the author of one previous book, People Skills: How to Assert Yourself, Listen to Others, and Resolve Conflicts, and over 70 magazine articles. Dorothy Grover Bolton, M.A. is Vice President and General Manager of Ridge Consultants where she is in charge of the ""Training of Trainers"" program and of counseling programs for executives. Prior to co-founding Ridge Consultants she worked as a school psychologist. Ms. Bolton earned her master's degree in school psychology at Syracuse University and has done graduate work in the applied behavioral sciences at the University of California."

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Most Helpful Customer Reviews on (beta) 7 reviews
37 of 40 people found the following review helpful
A Newer Version of This Book Exists 31 Mar. 2003
By J. W. Bolton - Published on
Format: Paperback
First of all, my rating is biased--I'm the son and colleague of the authors. But the purpose of this "review" isn't to promote the book. It is to let you know that the publisher, AMACOM, has published a newer, more accessible edition of this book entitled "People Styles at Work." That book was originally planned to replace "Social Style/Management Style," but both remain in print. My personal opinion is the the newer work is more user-friendly: it was streamlined to help readers better relate with colleagues of other styles. That said, "Social Style/Management Style" has been well received for nearly 20 years and has been translated into many languages. Either one is useful, but if you buy both books, you'll find a lot of redundancy.
11 of 11 people found the following review helpful
Great Book 4 Jun. 2002
By Jamie Nettles - Published on
Format: Paperback Verified Purchase
Assigning someone to one of the four social style quadrants does not provide a complete picture of an individual, as the authors would be the first to admit, but social styles do provide a convenient and useful starting point for understanding your own and others behavior. The book also contains much practical advice for improving relationships and your own effectiveness within the context of the social style theory. Social Style/Management Style is a great little book. However, Bolton and Bolton's later book on styles, People Styles at Work, contains much of the same material and more.
8 of 8 people found the following review helpful
Great TOOL! 15 April 2004
By midwestreading - Published on
Format: Paperback Verified Purchase
I read this book years and years ago. It's tattered, marked up like a useful handbook. Learning to flex my style to others was part of my success. It didn't come easily but the simple tools of identification in this book enabled me to first, see myself and then see the world from another's view. At a glance I could enter someone's office and know their primary communication style. In a meeting I could quickly discern what I needed to say and how to say so it would be heard by decision makers. When it came to conflict management, the information in this text often helped me to understand that most conflicts weren't about real issues but more about folks not communicating.
What makes this book different from the hundreds of theories and books on communication out there? It is practical. It is not a book filled with psychobabble. It's an easy read. And it makes sense.
Social Style Management Style was indeed one of the best tools I've come across. There's lots of info out there but few so easy to read, understand and apply.
My list of books that truly made a difference in my life is short and this one is on it.
11 of 12 people found the following review helpful
Social style/management style 7 Jun. 2000
By A Customer - Published on
Format: Paperback
This is an excellent tool to use in any business that will enable anyone to communicate better with colleagues. It gives you information and cues that will help to better deal with many different types of people in the business sector. I use this book, and actually came across it in a Masters (Human Resources) Course, many years ago, and its contents are still very valuable to me. I keep referring back to its theories. But, its use isn't for the work place only, as it is helpful for communicating in intimate relationships, as well. Happy reading!
Social Style Advocate 9 Sept. 2013
By Dick Wisott - Published on
Format: Paperback
I was fortunate to have encountered Dr. David Merrill and Dr. Roger Reid in 1968 when they had first compiled their theories of social style. I worked for an insurance company (Security Life of Denver) and we were among the very first to adopt this program in our agent training courses. And having Merrill and Reid working in Denver and training us on the principles of their unique program was invaluable. Now, almost 50 years later, I can say that this program affected me in so many positive ways throughout my business and personal life that it became instrumental in whatever successes I have enjoyed. Learning about yourself is enlightening and understanding others is fundamental in building strong, lasting relationships.
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