Join Amazon Prime and get unlimited Free One-Day Delivery. Already a member? Sign in.

 

or
Sign in to turn on 1-Click ordering.
 
   
More Buying Choices
25 used & new from £7.36

Have one to sell? Sell yours here
 
   
Smart Retail: Turn Your Store into a Sales Phenomenon
 
 

Smart Retail: Turn Your Store into a Sales Phenomenon (Paperback)

by Richard Hammond (Author)
5.0 out of 5 stars See all reviews (13 customer reviews)
RRP: £14.99
Price: £9.74 & this item Delivered FREE in the UK with Super Saver Delivery. See details and conditions
You Save: £5.25 (35%)
o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o
In stock.
Dispatched from and sold by Amazon.co.uk. Gift-wrap available.

Want guaranteed delivery by Tuesday, July 14? Choose Express delivery at checkout. See Details
23 new from £7.36 2 used from £7.71
Other Editions: RRP: Our Price: Other Offers:
Paperback (Ill) 16 used & new from £4.68

Frequently Bought Together

Smart Retail: Turn Your Store into a Sales Phenomenon + Visual Merchandising: Window and In-Store Displays for Retail + 1001 Ideas to Create Retail Excitement: Revised & Updated
Price For All Three: £41.48

Show availability and shipping details


Customers Who Bought This Item Also Bought

Visual Merchandising: Window and In-Store Displays for Retail

Visual Merchandising: Window and In-Store Displays for Retail

by Tony Morgan
4.8 out of 5 stars (11)  £15.75
1001 Ideas to Create Retail Excitement: Revised & Updated

1001 Ideas to Create Retail Excitement: Revised & Updated

by Edgar A. Falk
3.0 out of 5 stars (5)  £15.99
Retail Business Kit for Dummies (For Dummies (Lifestyles Paperback))

Retail Business Kit for Dummies (For Dummies (Lifestyles Paperback))

by Rick Segel
4.5 out of 5 stars (2)  £11.49
How to Shop with Mary, Queen of Shops

How to Shop with Mary, Queen of Shops

by Mary Portas
2.7 out of 5 stars (6)  £9.74
Mastering Fashion Buying and Merchandising Management (Palgrave Master)

Mastering Fashion Buying and Merchandising Management (Palgrave Master)

by Tim Jackson
4.6 out of 5 stars (5)  £11.89
Explore similar items

Product details


Customers Viewing This Page May Be Interested in These Sponsored Links

  (What is this?)
Retail Data Intelligence
   www.retail-week.com/Intelligence    How to turn data into intelligence for effective customer marketing 
Retail sales
   www.Securities.com    Database for Company Industry Macro News Analysis Research Statistics. 
Used Smart Car Sales
   www.surreysmartcentre.co.uk    Large range of Smart cars in stock Smart MOT & Servicing specialists 
  
 

Product Description

Review
This is easy to read, thought provoking stuff from Hammond, who boasts 21 years of retail-related experience. - Retail Systems April 2008

Retail Systems
This is easy to read, thought provoking stuff from Hammond, who boasts 21 years of retail-related experience.

See all Product Description

Inside This Book (Learn More)
Browse Sample Pages
Front Cover | Copyright | Table of Contents | Excerpt | Index | Back Cover
Search inside this book:

Tags Customers Associate with This Product

 (What's this?)
Click on a tag to find related items, discussions, and people.
Check the boxes next to the tags you consider relevant or enter your own tags in the field below

Your tags: Add your first tag
 

What Do Customers Ultimately Buy After Viewing This Item?


 

Customer Reviews

13 Reviews
5 star:
 (13)
4 star:    (0)
3 star:    (0)
2 star:    (0)
1 star:    (0)
 
 
 
 
 
Average Customer Review
5.0 out of 5 stars (13 customer reviews)
 
 
 
 
Share your thoughts with other customers:
Most Helpful Customer Reviews

 
32 of 32 people found the following review helpful:
5.0 out of 5 stars For team members and managers in any job, anywhere.., 7 Mar 2006
I purchased this book after being offered a managerial role in retail. Knowing little about the industry, I was looking for a book that could tell me everything... from shop floor to staffing.

This book not only taught me all I needed to know but gave me confidence and passion to go ahead and be a great team member. I made notes all over it as by page 2 I knew I wasn´t going to be passing it on to anyone else!

Easy reference, interesting to read - I took it on holiday - excellent section on people management and lots of information and advice that would apply to most office jobs, work teams and managers everywhere, not just in the retail industry. Also written by a normal guy who has had a long and successful career in retail, not a stuffy professor with a PhD. Thoroughly recommended.

Comment Comment | Permalink | Was this review helpful to you? Yes No (Report this)



 
18 of 18 people found the following review helpful:
5.0 out of 5 stars Great tips and ideas to transform your business., 5 Feb 2004
By D. Toney "Luton Sixth Form Book Club" (LUTON, BEDFORDSHIRE United Kingdom) - See all my reviews
(REAL NAME)   
I have just read 'Smart Retail' and think it is brilliant. It is a very practical book on how to maximise your sales as well as how to motivate your staff.

As a Business Teacher I have used this book alot in my A level Business and AVCE Retail teaching. It is full of good examples and cases studies which help distill good practice. I was particularly impressed with the the section on how to bring 'fun' into your job descriptions - sounds a contradiction in terms know. How fun is your job description? The book described how re-writing job descriptions motivated saturday workers and turned them into an enthusiastic and successful sales team.

So go on, clip on the button and get a copy now. You wont regret it.

Comment Comment | Permalink | Was this review helpful to you? Yes No (Report this)



 
13 of 13 people found the following review helpful:
5.0 out of 5 stars Essential reading for retailers, 1 Aug 2004
By R Jones (London, UK) - See all my reviews
"Read Richard Hammond's book last March and thought at the time: 'Why couldn't I have read this when I entered the industry?' The book really should be positioned as essential reading for anybody entering, or even trying to sell to, the retail industry."
Comment Comment | Permalink | Was this review helpful to you? Yes No (Report this)


Share your thoughts with other customers: Create your own review
 
 
 
Most Recent Customer Reviews

5.0 out of 5 stars Successfully addresses a broad range of reader profiles
You may be an assistant store manager, a visual merchandiser, a senior operations executive or a small shop owner... Read more
Published 2 months ago by Uluhan Kumru

5.0 out of 5 stars Very useful...
Useful and practical advice by a man who knows his business inside out. Well written and a pleasure to read, I would recommend this book to anyone interested in retailing.
Published 8 months ago by Molehill

5.0 out of 5 stars brilliant brilliant brilliant
If you can only afford one book to help you with your retail business - GET THIS ONE!
I have used it as a basis for training days with my staff and these have been amongst... Read more
Published 12 months ago by Julie Peel

5.0 out of 5 stars very interesting reading
My girlfriend and I have opened up a clothes store recently and are working hard to let it survive the first few difficult years. Read more
Published 24 months ago by Stany Vanden Eycken

5.0 out of 5 stars If you're in a hurry, this is for you!
I bought this just as we were opening our first shop. It's quick to read, makes sense and is easy to remember. Read more
Published on 22 Dec 2005 by pskarrott

5.0 out of 5 stars Smart Retail Review
I read this book on the recommendation of a friend who had just opened a shop called The Nice Cream Company in Shrewsbury, she read it, found it essential reading for a new... Read more
Published on 15 Jun 2005 by Paul Wright

5.0 out of 5 stars Absolutely Fabulous !!
This book was a dream to read, the author placed all concepts into case studies and didn't try to blind the reader with science. Read more
Published on 31 Oct 2004 by purplekittykatz

5.0 out of 5 stars A real eye opener for me
I was unaware just how much new mileage I could get out of my job in retail until I read this book. It has made me see my job as a store manager in a completely new perspective... Read more
Published on 20 Jul 2004

5.0 out of 5 stars Sound principles, well presented.
An easy to read informative round up of the way to do it right. Smart Retail, presents proven concepts and case studies along with insight and original ideas. Read more
Published on 21 Oct 2003 by mattley777

5.0 out of 5 stars Smart Retail
A really inspiring book, easy to digest with its clear presentation style and yet full of great tips and insight into the world of Retail. Highly recommended
Published on 1 Oct 2003 by j w cole

Only search this product's reviews



Customer Discussions

 Beta (What's this?)
This product's forum (0 discussions)
  Discussion Replies Latest Post
  No discussions yet

Ask questions, Share opinions, Gain insight
Start a new discussion
Topic:
First post:
Prompts for sign-in
  [Cancel]

   


Listmania!


Look for similar items by category


Feedback


The Body Shop

The Body Shop - Vitamin C Skin Boost
Protect and boost your glow with The Body Shop Vitamin C Skin Boost.

Shop The Body Shop

 

Beauty without the Beast

Olay Regenerist Daily 3 Point Treatment Cream
From au naturel to party glam, we have all the best names in cosmetics and skincare.

Discover Beauty at Amazon.co.uk

 

Up to 50% off Dental Care

Braun Oral-B Professional Care 6000 Rechargeable Toothbrush - Pack of 2
Put a sparkle in your smile with up to 50% off selected Oral-B and Philips rechargeable toothbrushes.

Up to 50% off power toothbrushes

 

Treat Someone

Amazon.co.uk Gift Certificates--available in any amount from £5 to £500 With an Amazon.co.uk Gift Certificate, you can get them what they want (even if you don't know what that is).

Learn more about Gift Certificates

 
Ad

Where's My Stuff?

Delivery and Returns

Need Help?

Your Recent History

  (What's this?)
You have no recently viewed items or searches.

After viewing product detail pages or search results, look here to find an easy way to navigate back to pages you are interested in.

Look to the right column to find helpful suggestions for your shopping session.

Continue Shopping: Top Sellers
The Girl Who Played with Fire
Breaking Dawn (Twilight Saga)
The Girl with the Dragon Tattoo
The Host
The Host by Stephenie Meyer

amazon.co.uk Amazon Home
International Sites:  United States  |  Germany  |  France  |  Japan  |  Canada  |  China
Business Programs: Sell on Amazon  |  Fulfilment by Amazon  |  Join Associates  |  Join Advantage
Customer Service  |  Help  |  View Basket  |  Your Account
About Amazon.co.uk  |  Careers at Amazon
Conditions of Use & Sale |  Privacy Notice  © 1996-2009, Amazon.com, Inc. and its affiliates