The item took less that 48hours to arrive, well packaged also.
My hamster has spent a good hour now exploring his new toy, he seems to like it! He has crawled through it, stuck his head out of the top and used it like a swing, quite entertaining!
It makes quite a loud crinkly sound which will take a bit of getting used to (for me). All round good product which I think many active small animals would enjoy, my only concern is that he may chew through the fabric/strings and it's a pity that the string length cannot be altered giving more hanging options inside the cage.
A friend has already seen a picture and wants to get one for her hamster - I would recommend this product to a friend.